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Information Systems Technology

Location:
Las Vegas, NV
Posted:
October 21, 2023

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Resume:

Chester L. Claar, Ph.D.

**** ******** ***

Las Vegas NV 89110

Ph: 702-***-****

Email: ad0jjn@r.postjobfree.com

EDUCATION

Ph.D., Management Information Systems Logan, UT

Utah State University Ph.D., April 2011

Chair: Jeffrey Johnson, Ph.D.

Dissertation: The Adoption of Computer Security: An Analysis of Home PC User Behavior Using the Health Belief Model M.S., Management Information Systems Logan, UT

Utah State University May 2006

B.S., Information Technology and Ellensburg, WA

Administrative Management June 2004

Central Washington University

ACADEMIC (Retired)

WORK EXPERIENCE

Associate Professor Central Wash. University

December 2009 – June 2022

Classes Taught

IT101 – Computer Applications IT426 – Application of Web Languages IT248 – Web design Fundamentals IT461 – Systems Analysis IT238 – Intro to Cyberwarfare IT462 – Systems Design IT351 – Computer Networks IT470 – Database and the Web IT336 – Digital Forensics ADMG376 – Project Management in IT IT438 – IT Risk Management IT657 – Strategic IT Security IT362 – Wireless Communications IT677 – Operations and Physical Security Academic Service

Faculty Advisor – Central Washington University student chapter of Association for Information Systems (AIS), 2011 – 2015

Judge – 2011 Symposium on University Research and Creative Expression, Central Washington University

Department Personnel Committee Member/Chair– Various years from 2013 to 2022 Graduate Instructor Utah State

University 2008 – 2009

Claar Vitae Page 2

Classes Taught

OSS 1400 - Microcomputer Applications

Fall 2008 - 1 Section

Spring 2009 – 1 Section

MIS 2100 – Fundamentals of MIS

Fall 2009 – 2 sections

Spring 2010 – 2 Sections

Graduate Research Assistant Utah State University

Supervising Professor: Kathy Chudoba 2008 – 2009

PUBLICATIONS

Refereed Conference Proceedings / Presentations

Erbacher, R, Prakash,S., Claar, C., Couraud, J., Intrusion Detection: Detecting Masquerade Attacks Using UNIX Command Lines, Proceedings of 6th Annual ISOneWorld Conference, Las Vegas, NV, April 2007.

Claar, C., Johnson, J., The Adoption of Computer Security: An Analysis of Home PC User Security Behavior Using the Health Belief Model, Western Decision Sciences Institute, Thirty- Ninth Annual Meeting, Lake Tahoe, Nevada, April 2010. Claar, C., Johnson, J., The Adoption of Computer Security: An Analysis of Home PC User Security Behavior Using the Health Belief Model, 50th Annual IACIS Fall Conference, Las Vegas, Nevada, October 2010.

Takei, H., Trumpy, R., Wang, F., Claar, C., A Hybrid Education Model: Experimental Results Using Introductory Level Marketing Courses, 35th Annual Conference of the Marketing Educators’ Association, San Diego, California, April 2011. Claar, C., Johnson, J. (2012). Analyzing Home PC Security Adoption Behavior. Journal of Computer Information Systems, 52(4), 20-29.

ACADEMIC HONOR SOCIETIES

Phi Kappa Phi, Central Washington University, 2004 Beta Gamma Sigma, Utah State University, 2006

Golden Key International, Utah State University, 2007 Claar Vitae Page 3

ACADEMIC / PROFESSIONAL MEMBERSHIPS

InfraGard

Association for Information Systems (AIS)

Association for Computing Machinery (ACM)

International Association for Computer Information Systems (IACIS) OTHER ACTIVITIES

Reviewer - 6th Annual ISOneWorld Conference, Las Vegas, Nevada, April 2007. Reviewer - 47th Annual IACIS Fall Conference, October 2007, Vancouver, British Columbia Reviewer - Western DSI Annual Conference, April 2010, Lake Tahoe, Nevada Reviewer - 50th Annual IACIS Fall Conference, October 2010, Las Vegas, Nevada IT PROFESSIONAL

WORK EXPERIENCE

Hosting Tech Support / Level 1 Providence, UT

Hosting Services Inc. May – Aug 2009

Responsible for assisting clients with issues relating to hosting services. Issues included initial account setup, server configurations, MySQL databases, add-on services, scripting, email account creation and configurations, DNS, redirects, domain transfers and renewals, account security, hacked accounts, reporting network and server failures to administrators, account cancellations, and handling general questions and complaints.

Network/Systems Administrator Ellensburg, WA

Kittitas County Action Council 2002 – 2004

Responsible for all phases of server, workstation, network, and printer installations, maintenance, and administration. Responsible for documenting IT procedures and configurations. Responsible for training users on software and systems operations. Technical Account Manager / Tech Support Tier I/II Wenatchee, WA GTC Technical Support 2001 – 2002

Assisted users from various Internet Service Providers with Internet related issues including diagnosing dial-up connection problems, broadband connection problems, and e-mail issues. Assisted users to configure all popular Internet browsers, e-mail clients, and internet and network settings for most popular workstation operating systems, including all versions of Windows, and Mac. Supervised Support Technicians and handled customer complaints. Performed workstation, server, and network administration. Company software licensing oversight. Worked directly with the ISP’s GTC serviced to obtain and distribute technical information about ISP network configurations to technicians. Reported network outages to ISP’s as necessary utilizing emergency contact information.

Help Desk / IT Hardware Technician Wenatchee, WA

Pacific Aerospace & Electronics 2000 – 2001

Hardware Tech. – Built and repaired computer workstations to company specs. Upgraded hardware as necessary. Installed and diagnosed software and hardware. Installed and repaired inkjet and laser printers. Performed network and telecom installations. Responsible for inventory and supplies for IT hardware shop. Trained users in software and systems operations. Help Desk – Answered multi-line phones, assisted users with various hardware and software issues, created work orders for technicians and tracked progress on projects. Created and deleted user accounts on servers and building access systems for new or terminated employees. Remote server administration servers. Corporate software licensing oversight. Claar Vitae Page 4

PROFESSIONAL CERTIFICATIONS

CompTIA A+



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