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Customer Relations Touch Up

Location:
Fort Mill, SC
Salary:
28
Posted:
October 21, 2023

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Resume:

MICHAEL E. YATES

*** ********* ****** **** ****, SC 29715

301-***-****

ad0jd0@r.postjobfree.com

Excellent communication skills: ability to articulate instructions or specify needs. A team leader with creative-sense. Hardworking and quality oriented. Contractor/Salesman License #123121(State of Maryland Department of Labor, Licensing and Regulation)

Carpentry Achievements

Performed the following types of home improvements: trim carpentry, installed kitchen cabinets, crown molding, chair rail, installed drywall, sanded, finished and repaired drywall, installed drop ceilings, installed roofing, and repaired roofs

Proficiently installed and/or repaired siding, new or replacement windows, and patios

Professionally painted interior and exterior surfaces

Remodeled kitchens, bathrooms, basements and installed doors, built or repaired decks, re-grouted and caulked tile

Engaged in commercial construction: installed commercial grade wood and steel doors

Measured, cut and installed hardwood and paneling, installed Corian countertops, insulation for commercial expansion joints, installed wood backers for commercial hardware (i.e. hospital bumper and crash rails, hand rails, bathroom accessories, shelving, etc.)

Operated various types of industrial woodworking equipment: Joiner, Planer, Table Saw, Drum Sander, Miter Box Saw, Molder, Panel Saw, Drill Press, Radial Arm Saw, Router, etc.

Engaged in specialty woodworking to take raw lumber to finished molding, sanded unfinished cabinets, primed woodwork with paint sprayer.

Worked in commercial maintenance and apartment renovations to make ready unoccupied units. Repair and update apartments. Engage in repairing drywall, doors, window screens etc. Also light plumbing and light electrical repairs as needed.

Install high end windows and doors.( i.e. Marvin, WeatherShield, Loewen etc.)

CEO/OWNER/AUTOMOTIVE RESTORATION ACHIEVEMENTS

Employment History

Successfully managed and operated a mobile automotive restoration business and a home improvement business

Pursued and acquired customer accounts negotiating sales agreements with prospective clients

Handled all phases of customer relations from answering questions, solving problems to resolving complaints

Efficiently scheduled appointments and distributed company literature

Procured ample supply of materials to complete specific job, ordered materials as needed

Provided estimates for both automotive restoration and home improvement projects

Coordinated with various sub-contractors to complete all necessary work orders

Collected past due customer accounts, kept daily log of customer visits

Performed various auto restoration services including: leather and vinyl repairs, color match and re-dying, windshield stone chip repairs, velour seat burn repairs, paint

touch-up, scratch removal, paint-less dent repair and bumper repairs

Window/Door Technician

Carpenter/Framer

Carpenter

Carpenter

Automotive Restoration Technician

Trim Carpenter

Automotive Restoration Technician

CEO

Lead Carpenter/CEO

Carpenter

Cabinet Maker

Siding Technician

Automotive Restoration Technician

Lead Carpenter

Morrison Millwork/Fenestration Dynamics

McCandless Construction

April 2022-Present

Nov. 2021-March 2022

Lerner Residential

Diamond Rio - Fort Mill, SC

DayStar Resources - Fort Mill, SC

Heritage International - Fort Mill, SC

Criswell Automotive - Gaithersburg, MD

VanGuard Mobile Tech, Inc. - Boonsboro, MD

On the Level Home Improvements - Boonsboro, MD

ISEC, Inc. - Columbia, MD

Biltwood Architectural Millwork, Inc. - Greencastle, PA

Contemporary Exteriors, Inc. - Damascus, MD

Dye Team, Inc. - Damascus, MD

Kingdom Builders, Inc. - Damascus, MD

2015-2021

2012-2015

2010-2012

2010-2012

2009-2010

1996-2008

2004-2008

2008

2007

1995-1996

1991-1995

1987-1990

References

Mark Lerner

Nicole Berg

Don Jones

Randy Keener

Jeff Holzheimer

Ed Sniadecki

Constance Bounds

Lee Schultz

Philip Lacy

Jim King

Phone# 1-704-***-****

Phone# 1-980-***-****

Phone# 1-704-***-****

Phone# 1-980-***-****

Phone# 1-704-***-****

Phone# 1-803-***-****

Phone# 1-443-***-****

Phone# 1-717-***-****

Phone# 1-301-***-***

Phone#1-301-***-****

Customer Referrals:

Phil Lutz 1-352-***-****

Donald Greenfield 1-301-***-****

Steve Schmidt 1-301-***-****

Chris Highland 1-301-***-****

Jim Payne ( Lake Wylie Motors) 1-980-***-****

LERNER RESIDENTIAL

5009 Monroe Road

Charlotte, NC 28205

Ph.# 704-***-****

DIAMOND RIO, INC.

P.O. Box 1402

Fort Mill, SC 29716

Ph.# 803-***-****

HERITAGE INTERNATIONAL

375 Starlight Drive

Fort Mill, SC 29715

Ph.# 352-***-****

DAYSTAR RESOURCES

P.O. Box 486

Fort Mill, SC 29716

Ph.# 301-***-****

CRISWELL CHEVROLET INC.

503 Quince Orchard Rd.

Gaithersburg, MD 20878

Ph.# 301-***-****



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