Customer Service Residential Advisor

Work Experience

Christian City Union City. Ga, **291

Residential Advisor 2022- Current

●Managed up to eight residents within a dormitory style living space

●Completed shift documentation daily

●Responded to youth medical needs and distribute medication

●Prepared meals for youth including breakfast and dinner

●Mediated and deescalate issues between residents

●Ensure that the cottage is clean

●Welcome new residents to the cottage and informed them or our rules

●Supervised youth regarding schedule, chores and daily activities

SitterCity Atlanta, GA, 30281

Nanny March 2020- Feb. 2022

●Provide daily care for children ranging from an infant to a teenager

●Plan age appropriate activities that encourage and prepare them to achieve development milestones

●Maintain children sleep and eating schedule

●Organize indoor and outdoor activities

●Teach children how to behave positively in a professional and loving manner

●Safely travel with children

●Cleaned up play and maintain a safe environment

Faithful Guardian Aviation Atlanta. Ga, 30336

Administrator Jan 2022 – April 2022

●Greet and provide potential students with information and a tour

●Provide outstanding customer service over the phone and in person

●Update, file and retrieve student documents, records, and reports

●Organize meetings

●Make copies, prepare invoices, and organize staff and student documents

●Enter and Report Aviation Data

●Lead office opening and closing procedure

Professional Skills

●Communication skills

●Behavior management techniques

●Adaptability

●Work ethic

●Attention to detail

●Patience

●Microsoft Word

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