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Seeking A Customer Services

Location:
Calgary, AB, Canada
Posted:
October 21, 2023

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Resume:

Ansh Gupta

ad0jb9@r.postjobfree.com +1-403-***-**** 714 Martindale Bulvd North East

Calgary AB T3J3W3.

Profile

"Motivated and reliable professional with a keen interest in the hospitality and customer services. Seeking a rewarding position, where I can leverage my excellent organizational skills and dedication to ensure optimal efficiency and contribute to the growth of the team and the business.".

Languages

English, Hindi and Punjabi

Educational Qualifications

Secondary (class 10th) with 69 % marks.

Higher Secondary (class 12th) year 2022 with 83 % marks.

Currently pursuing 2 years diploma in Hospitality and Tourism Management Hotel Accommodation from SAIT (Southern Alberta Institute of Technology).

Professional Experience

05/2022 to 07/2023

In Jalandhar, Punjab,

India.

Sandwich Artist on a full-time basis, working 40 hours a week with SUBWAY (Franchisee Johal Junction, WG-351, Near Nakodar Chowk, Jalandhar. the following duties were well handled during this period:

Greeting guests and preparing their choice of orders.

Demonstrates a complete understanding of menu items and explains ingredients to guests accurately.

Collect payment from guests and make change.

Performs subway Pos operations including Cash-in and Out procedure.

Check temperature of meat and vegetables.

Stock vegetables and meat in the refrigerators.

Portion control and assembling of food items.

Help to train new employees and work well with existing ones.

Have learned communication skills and how to handle tense situations.

Volunteer Experience

Worked as a volunteer with one of the leading NGO’s Shri Amarnath ‘B’ Trust, in Jalandhar at Base Camp Baltal, Jammu & Kashmir, from 2nd August, 2023 to 26th August, 2023 (all-rounder from cooking food till final plating).

Certificates

Certification of ProServe from SMART RESPONSIBLE DRINKING (AGLC).

Certificate of appreciation in recognition of valuable contribution to Teej Presentation by National Finishing & Cookery Institute (Hotel Management & Culinary Institute).

Certificate of appreciation in recognition of valuable contribution to Desert Day by National Finishing & Cookery Institute (Hotel Management & Culinary Institute).

Certificate of appreciation in recognition of valuable contribution to Bartending & Flaming workshop by National Finishing & Cookery Institute (Hotel Management & Culinary Institute).

Certificate of Course Completion of Sandwich Artistry by Subway College.

Certificate of Course completion of Sandwich Artistry 2 with final score of 100% by Subway College.

Certificate of course completion of HOTSELLER-SUB SE AAGE with final score of 95% by Subway College.

Certification of ProServe from SMART RESPONSIBLE DRINKING (AGLC).



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