Customer Service Rep

Aysona Nazi

Summary Contact

• Bachelor’s degree in english teaching.

• 7+ years experience in sales, customer service and office.administration.

• In love with numbers, calculations, and Analysis.

• Friendly, polite, professional, and detail-oriented.

• Go getter and in love with numbers, calculations, and Analysis.

• Funny, Friendly, polite, professional, and detail-oriented.

• Address: Toronto, Ontario

• Phone: 416-***-****

• Email: ********@*****.***

•

Experience

Education

• Provide product information and pricing details.

• Manage appointments, inquiries, and after-sales services.

• Handle online orders and returns.

• All in all, make customers store’s loyal fans.

May 2020- Present

Sales & Customer Service Rep

Optical & Vision Clinic,Toronto,ON

• Initiate conversation with customers to understand their needs

• Process orders and requests using POS system .

• Learn about aisles to be able to address customers questions

• All in all, help clients to shop with smile.

Sep 2015 - May 2020

Sales Associate

Havash Market, Gonbad, Iran

Oct 2012

Bachelor’s degree l English Teaching

University of Azadshahr, Iran

May 2008

High school Diploma l Mathematics

Gonbad, Iran

• Answer calls and resolve issues.

• File important documents (reports, meeting notes,..).

• Bookkeeping, budgeting and handle appointment.

• All in all, redefine the meaning of customer service. Sep 2012 - Sep 2015

Office Administrator

Dana Insurance, Iran

Skills

• Fluent in English, Persian, Turkish,

Turkmence.

• Word, Power Point, Excel,

Pages, Numbers.

• Outstanding customer service skills.

• Creativity

• Leadership and team work.

• Organization and time-management.

• Problem-solving.

• Excellent written a.nd verbal communication.

Contact this candidate