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Customer Service Experience

Location:
San Diego, CA
Posted:
October 22, 2023

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Resume:

Taylor Crawley

*** ***** *** *** *** San Diego, CA 92101 Phone: 918-***-**** Email: ad0j61@r.postjobfree.com An experienced professional looking for a position where I can use my acquired skills and abilities in a progressive and challenging environment

Areas of Expertise

Excellent organizational skills • Time Management • Problem Solving • Microsoft Office (Word, Excel, PowerPoint, Outlook) • Verbal Communication • Written Communication • Excellent customer service skills • Ability to learn new things rapidly and adapt to new environments • Some bartending experience • Serving experience • Ability to remain calm in high

● pressure situations • Flight Attendant Experience • Cashier Experience PROFESSIONAL EXPERIENCE

Sharky’s 02/2021–9/2023

Cocktail Waitress

● Greet guests in a friendly, positive manner and make them feel at home.

● Exhibit selling techniques,

● proper knowledge, and service delivery of both alcoholic and non-alcoholic beverages.

● Utilize a silent service approach and maintain a clean environment.

● Itemize bills correctly and secure payment as required.

● Assist behind the bar when the bartenders required assistance QuikTrip 09/2020–02/2021

Clerk

● Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.

● Operating scanners, scales, cash registers, and other electronics.

● Balancing the cash register and generating reports for credit and debit sales.

● Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer. Mesa Airlines 06/2018–09/2018

Flight Attendant

● Attend passengers and provide a high level of customer service throughout every flight by greeting each passenger and providing information about airline procedures, seat locations and inflight services

● Maintain all emergency equipment to ensure safety by verifying that fire extinguishers and oxygen systems are in working order, first-aid kits are fully stocked, and all items are easily located

● Assist passengers in emergency situations by announcing and/or demonstrating the use of seat belts, flotation devices, oxygen masks, and emergency exits

● Prepare the plane for takeoff and landing following standard procedures such as walking the aisles to ensure luggage is stowed securely and all passengers have complied with appropriate federal regulations Chili’s 12/2018–06/2019

Waitress

● Greet and escort customers to their tables

● Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

● Prepare tables by setting up linens, silverware and glasses

● Inform customers about the day’s specials

● Offer menu recommendations upon request

● Up-sell additional products when appropriate

● Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization Hideaway Pizza 11/2017–06/2018

Waitress

● Greet and escort customers to their tables

● Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

● Prepare tables by setting up linens, silverware and glasses

● Inform customers about the day’s specials

● Offer menu recommendations upon request

● Up-sell additional products when appropriate

● Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization Garfield’s Pub & Gril 08/2014 - 11/2017

Hostess

● Greet and escort customers to their tables

● Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

● Prepare tables by setting up linens, silverware and glasses

● Inform customers about the day’s specials

● Offer menu recommendations upon request

● Up-sell additional products when appropriate

● Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization EDUCATION

Clinton High School, High School Diploma, May 2017



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