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Customer Service Worker

Location:
Halifax, NS, Canada
Posted:
October 22, 2023

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Resume:

Joseph Mduma

Halifax, NSTel. 905-***-**** Email: ad0j5b@r.postjobfree.com

SUMMARY

Reliable and results-oriented Personal Support Worker with 2 year of hands-on experience in assisting elderly and disabled clients in activities of daily living. A compassionate individual who works well with people of different ages and backgrounds. Exceptional care giving and housekeeping skills. Excellent English and Swahili communication skills.

SUMMARY

Active listening

Problem Solving

Customer service

Experienced in providing exceptional customer service.

Proficient in handling complaints and working towards a resolution.

Able to adhere to company policy.

Standard First Aid CPR C+ AED

Prevention Course for older Adults online

Food Handler Certification

Driving Licence Class 5

WORK EXPERIENCE

PSW -Carepartners Hamilton, Ontario 2023

Provide Person Care

Assist with personal hygiene

Assist clients with standing, walking, and rolling in bed

Provide cognitive, social and emotional support to the client

Health Care Aid -Home Instead -Hamiliton 2021 - 2022

Assist patients with bathing and shower.

Prepare nutritious meals for clients.

Oversee medications.

Ensure that clients receive accurate service and benefits.

Generate reports, update charts, and perform essential paperwork.

Ensure the security and safety of the premise.

Teach life skills, safety protocols, and proper use of equipment.

Take clients to shop, trips, public events, appointments, and places of worship.

EDUCATION

Community Service Worker Diploma, Herzing College 2022-2023

Course included: Introduction to addiction, Lifespan Psychology Development

Professional Skills for Service Worker, Computer etc.

Psw Certificate, Essor College 2022

Home Support Worker Program, St Nicholas Adult High school Ottawa, ON 2021



Contact this candidate