Joseph Mduma
Halifax, NSTel. 905-***-**** Email: ad0j5b@r.postjobfree.com
SUMMARY
Reliable and results-oriented Personal Support Worker with 2 year of hands-on experience in assisting elderly and disabled clients in activities of daily living. A compassionate individual who works well with people of different ages and backgrounds. Exceptional care giving and housekeeping skills. Excellent English and Swahili communication skills.
SUMMARY
Active listening
Problem Solving
Customer service
Experienced in providing exceptional customer service.
Proficient in handling complaints and working towards a resolution.
Able to adhere to company policy.
Standard First Aid CPR C+ AED
Prevention Course for older Adults online
Food Handler Certification
Driving Licence Class 5
WORK EXPERIENCE
PSW -Carepartners Hamilton, Ontario 2023
Provide Person Care
Assist with personal hygiene
Assist clients with standing, walking, and rolling in bed
Provide cognitive, social and emotional support to the client
Health Care Aid -Home Instead -Hamiliton 2021 - 2022
Assist patients with bathing and shower.
Prepare nutritious meals for clients.
Oversee medications.
Ensure that clients receive accurate service and benefits.
Generate reports, update charts, and perform essential paperwork.
Ensure the security and safety of the premise.
Teach life skills, safety protocols, and proper use of equipment.
Take clients to shop, trips, public events, appointments, and places of worship.
EDUCATION
Community Service Worker Diploma, Herzing College 2022-2023
Course included: Introduction to addiction, Lifespan Psychology Development
Professional Skills for Service Worker, Computer etc.
Psw Certificate, Essor College 2022
Home Support Worker Program, St Nicholas Adult High school Ottawa, ON 2021