Operations Manager Customer Service
Resume:
CONTACT
WORK EXPERIENCE
REFERENCES
EXPERTISE
Was responsible for the replenishment and management of inventory, so as to meet and exceed the sales. Keep up the completeness as well as the accuracy of shipment orders prior to the delivery or pick up of the products. Receive and process the internal customer requests, confirm the delivery and provide tracking information for the customers and the store. OPERATIONS MANAGER
Maintain publication equipment and train staff on how to use it. Make sure approved publications are printed, collated, bound, and distributed as soon as possible. Maintain a timely production schedule for printed
materials. Informing customers about the status of their orders. Maintain an inventory of curriculum goals and distribute published materials.
Address customer issues with speed and efficiency, prepare reports on project performance. Work with sales teams to generate new business. I was a key holder dealing with all cash office responsibilities. Foster positive relationships with our customers as their primary point of contact.
I retained most of my responsibilities from when I was at the company years ago, but I gained some new ones as well. Now, I am responsible for purchasing materials, analyzing financial data, and improving profitability. The freight team has assigned me the responsibility to conduct interviews and train all associates
Staples
Staples
Staples
PRINT & MARKETING SUPERVISOR
CLIENT ENGAGEMENT MANAGER
OPERATIONS MANAGER
April: 2021-Present
Feb-2019-Feb 2020
Inventory Control
Operations Manager
Profit & Loss
Supervising Experience
Sales Management
Customer Service
Empathy
Typing
Microsoft Office
Anthony Johnson
Assistant Store Manager
Office Depot
Malcolm Parker
District Sales Leader of Hp
Brian Caprio
General Manager
ad0j4m@r.postjobfree.com
2825 Dellwood Avenue
Jacksonville, FL 32205
An experienced manager looking for an opportunity to utilize my organizational and customer service skills to help businesses of all sizes achieve their sales goals while gaining experience that will eventually help me become a store's general manager.
Feb 2020- April 2021
July 2017- February 2019
Mia
Driver
Event Specialist
Advantage Solutions & Marketing
March 2016-June 2017
In the stores where I had to travel, my main responsibility was to boost sales of sponsored products
Education
High School Diploma 2010-2014
South Dade Senior High School
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