Jorge Caputo

**** ******* *******

Pine Hill, New Jersey 08021

Home: 856-***-****

Cell: 856-***-****

Email: ad0j35@r.postjobfree.com

Objective

To utilize my experience and training with an organization committed to service excellence. I am a team player that would like to help service advisors become more successful resulting in increased sales, CSI and profitability.

Qualifications

With my extensive experience and training in the automotive field, my experience ranges from technician to independent shop owner and to service manager for 40+ years. Professional Experience

2018 – present Service Advisor, Performance Dodge, Woodbury, NJ 2016 – 2018 Service Advisor, Conicelli Hyundai Conshohocken, PA, 2014 – 2016 Service Advisor, Concordville Subaru, Concordville, PA 1985 – 2014 Service Advisor, Cherry Hill Nissan, Cherry Hill, New Jersey Training

• Customer Relations Seminar – King of Prussia, Pennsylvania

• Nissan Priority One – Service Advisor Excellence Training. An ongoing self study in customer relations, product knowledge, warranty service, merchandising and technical knowledge.

• Impacts Seminar. Studied improving customer relations through effective listening, selling and telephone techniques.

• ADP/ROI practical on-line computer system experience.

• Service Advisor Customer Relations – effectively promoting the dealership and repairs to customers as well as overcoming and controlling the service counter.

• Service Advisor Technical Troubleshooting training repair related. References Available upon request