Project Manager Account
Resume:
STEPHANI MARI GUZELIDES
*********************@*****.***
Mesa, Arizona
PROJECT MANAGER
An organized mindset is my key strength in this position. I also have a knack for monitoring for things that would derail the project to ensure it stays on track. Ensured all business project deals were profitable for both sides. CPI, CV, PV, skills. Used determination and effective communication to ensure the success and launch of all projects. Risk management and conflict resolution skills.
ACCOUNT MANAGER/CSR
Business acumen and relationship savvy is my key strength in this position. I use my skill to see the broad aspect of managing a customer account. As well as helping our clients manage their business. Able to build trust by reading the nature of the account and connecting meaningfully with a variety of different personalities.
EXPERIENCE
PROJECT MANAGER – HOMETOWN-HERO PROJECT
12/2021- 05/2023
As the project manager, I identified the current project’s goals, objectives, and scope and created a plan outlining the tasks, timelines, and resources required. I also defined all KPI’s, comparing and evaluating the performance of my team to achieve strategic and operational objectives.
CUSTOMER SERVICE REPRESENTATIVE- HOMETOWN-HERO PROJECT
04/2017-07/2020
Answered all daily inquiries, product, and service questions, as well as suggested information about other products and services. Processed orders, prepared correspondences, and fulfilled all customer inquiries to ensure customer satisfaction.
ACCOUNT MANAGER- HOMETOWN-HERO PROJECT
07/2020-12/2021
Managed 100+ customer accounts by developing strong relationships with customers and connecting with key business executives and stakeholders. I prepared sales reports and answered all queries between our customers and the vendors we used to supply the product to them. My key strength in this position was building long-term portfolios by identifying new business opportunities among existing customers.
EDUCATION
G.E.D
12/2023
Goodyear Success Academy
SKILL SETS
Collaboration
Time Management
Critical thinking
Organization
Team work/ team building
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