CRAIG WILLIAMS
*************@*****.*** 929-***-**** Queens NY
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Skills
• Meeting Scheduling
• Report Preparation
• Customer Engagement
• Resource Management
• Invoice Processing
• Time Management
Experience
Primo Cappuccino Manhattan, NY
Administrator
09/2022 - 06/2023
• Answered incoming calls and responded to customer inquiries.
• Assisted in the development of new administrative systems, procedures and policies.
• Managed office supplies inventory and placed orders when necessary.
• Maintained accurate inventory records and documents.
• Monitored emails, sorted mail and distributed correspondence accordingly.
• Maintained detailed records of sales transactions and daily shift reports.
• Prepared employee schedules to maintain appropriate staffing levels during peak periods.
• Scheduled and directed staff in daily work assignments to maximize productivity.
Casamara Logistics Pretoria, South
Africa, Gauteng
Delivery Driver
10/2020 - 09/2021
• Received daily delivery instructions and route assignments from dispatch.
• Ensured accurate completion of all paperwork associated with deliveries.
• Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
• Package delivery within 8 hours.
• Use GPS to maximize delivery routes and deliver packages on time. Chesa Nyama Pretoria, South Africa,
Gauteng
Administrator Assistant
06/2018 - 08/2021
• Scheduled and managed appointments for executive staff, ensuring efficient use of time.
• Organized incoming mail and packages, sorting according to priority and forwarding to appropriate personnel.
• Prepared documents such as reports, agendas, letters, memos and presentations using Microsoft Office Suite applications.
• Answered telephone calls in a professional manner, providing information or routing callers to the appropriate personnel.
• Greeted visitors warmly upon arrival and provided general assistance as requested.
• Ensured that all filing was completed accurately and in a timely manner. Education and Training
St. Francis College Brooklyn, NY
Bachelor of Science in Health Care Administration
Expected in 03/2025
University of South Africa
Bachelor of Consumer Science in Food And Nutrition 11/2016