Anthony Onyekwelu

+1-682-***-****

ad0it3@r.postjobfree.com

**** **** **** ** **** Worth Texas 76155

Professional summary

I am a Business professional System Administrator in Windows with over 15 years of experience supporting servers and numerous environments. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to enhance the organizational brand. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Work History

09/2022 – 10/2023 System Administrator SharePoint Admin, BayMark Health services

Administrator supported and monitored databases by proactively resolving database issues and maintaining servers.

Tested programs and databases to identify issues and make necessary modifications.

Worked with users to determine areas of technology in need of improved usability.

Installed important security and functionality patches to maintain optimal protection against intrusion and system reliability.

Established network specifications and analyzed workflow, access, information and security requirements.

Designed graphics for intranet decoration and layout.

Oversaw file system, storage and other digital asset upgrades while safeguarding data integrity and redundancy.

Provisioned new software and hardware for use acceding to internal business and security policies.

Configuring medical equipment e.g., dosing pumps, signature pads etc. testing comports using PuTTY.

Using Windows autopilot to image new Windows computers.

Metored and trained new staff to build a highly productive group of SharePoint sites/ users.

Creating Team sites and Communication sites in SharePoint and creating unique permissions in folders in each SharePoint site.

Creating security groups in Active Directory and dynamic security groups in Azure AD

Maintain expertise in Office suite and online features such as: Exchange Online, OneDrive for Business, SharePoint online, Microsoft Teams, Microsoft Projects, and Planner.

Configuring, Deploying, Administering PSTN call plans in Microsoft Teams.

Creating conditional access policies in Azure AD on devices, locations via IP range.

Managing Azure AD Identity protection (Implementing and managing user risk policy, Implementing and managing MFA registration policy)

Implementing app protection by using Microsoft Defender for Cloud Apps.

Install Cisco servers, firewalls security applications and devices and suggest additional security measures.

Execute Office 365 procedures utilizing Windows PowerShell.

Implementing and creating Azure Virtual Desktop (VDI).

Deployed Remote Desktop client as Intune Win32 app – via Microsoft Endpoint Manager (MEM) to physical endpoints clients.

Installation, configuration and administration of VMware.

Using PowerShell scripts to automate processes, pertaining to installing software on windows server 2012R2, Administering and implementing Exchange 2016 and above.

Delivered onsite technical support for over 100 employees. Both internal and external.

Configuring and provisioning IP phones.

Excellent use of IT Glue for all IT repositories, documentations, and password storage.

Using Monday.com for project management to plan and track projects, set deadlines, assign tasks and resources, monitor progress, and track metrics.

10/2017 – 09/2022 Systems Administration, Data Highway Technology LLC

Prepare new computers and mobile devices according to internal policies on standardized and security deployments.

Learned and implemented new software testing procedures.

Answered questions and provided information to customers about new software or hardware.

Determined hardware and network system issues using proactive troubleshooting techniques.

Installed Cisco servers, firewalls security applications and devices and suggested additional security measures.

Provided support for networking protocols and characteristics.

Loaded software, granted permissions and configured hardware for new employees as part of the onboarding process.

Adding new domains to Office 365 tenant account verifying domains using TXT records, adding the MX record and auto discover to enable the use of emails and Outlook clients.

Used ticketing system to manage and process actions and requests.

Adding new domains to Office 365 tenant account verifying domains using TXT records, adding the MX record and auto discover to enable the use of emails and Outlook clients.

Creating new user in Active Directory and syncing users to the cloud with Azure AD connect.

Branding company in Azure AD, this is also a prerequisite enabling the use of Windows auto pilot.

Enabling the use of Multifactor Authentication (MFA) in Azure Active Directory.

Using Power Automate to reduce manual tasks.

Built ticking system with Power Apps.

Implementing app protection by using Microsoft Defender for Cloud Apps.

Confiure Interactive logon Message for Users using Intune.

11/2016 – 09/2017 Microsoft 365 Engineer Admin, Ocean Pacific Consulting LLC

Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.

Provided on-site support to ensure continuity of computer system for all users.

Managed user profiles, security access and shared file structures.

Reviewed current hardware and software configurations recommended modifications to increase system speed.

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Demonstrated leadership by making improvements to work process and helping to train others.

Provided excellent service and attention to customers when face-to-face or through conversations.

Requisitioned, received, stored and documented unit equipment and supplies.

Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.

Created new accounts, rest passwords and configured access to servers and file management software for users.

Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.

Securing data in Microsoft 365 with sensitivity label. (SharePoint, OneDrive, and Microsoft Teams).

Researched issues on various computer systems and databases to determine resolutions to problems and answer inquiries.

Oversaw equipment and system operations, surveying potential security vulnerabilities and upgrade needs.

Assisted customers with various types of technical issues via email, live chat and telephone.

01/2013 – 03/2016 IT Project Manager, Diamond Bank Plc now Access Bank Plc

Software release – managed new software testing, issue resolution and publishing of official documentations for all released models in product portfolio per each client/ vendor contract.

Assisted new branches in the setup of test and repair equipment for each location.

Tracked and documented team daily performance and new hire training.

Provided client support to all service centers to include process improvement opportunities as well as contact agreements.

Identified and solved technical issues using a variety of diagnostic tools and tactics.

Managed and documented various software related projects from start to finish.

Managed all high-level business projects tied to senior level objectives with yearly capital budgets of $750,000 - $1,000,000.

Identified areas of possible system improvement to enhance overall business performance, accounting for budgetary concerns and business goals.

Drove online customer assistance system and presented user demos for new interface systems.

Utilized change management techniques to provide smooth transitions during new hardware and software instructions.

Performed system analysis, documentation, testing, implementation and user support for platform transitions.

Researched issues on various computer systems and databases to resolve problems and answer inquiries.

Managed and coordinated all services and operations of IT including web applications, help desk, IT hardware and software maintenance and banking compliance 1 year plan procedures and training.

Managed and coordinated help desk inquiries.

Education

05/2022

Post Graduate Program in Artificial Intelligence and Machine Learning,

The University of Texas at Austin McCombs School of Business (in view)

12/2012—05/2015

Master of Business Administration (Executive) Obafemi Awolowo University Ile – Ife Nigeria

01/2001—03/2005

B.Sc. Honors Sociology, University of Lagos Nigeria

CERTIFICATIONS

In view

Microsoft Azure Administrator

08/2022

Microsoft 365 Certified: Security Administrator (renewed 2023).

03/2021

Certified Business Analysis (CBAP) Certification Training (simplilearn)

08/2007

Microsoft. Installing, Configuration, and Administering Microsoft XP Professional

08/2007

Network+ Certified Professional

07/2007

Cisco Certified Network Associate (CCNA)

Projects

Developed custom web parts and SharePoint Framework (SPFx) components to address specific business needs and enhance user experience.

Designed and automated complex workflows using SharePoint Designer and Microsoft Power Automate (Flow) to streamline business processes.

Provided technical guidance and support to end-users, resolving issues and ensuring effective use of SharePoint features.

Designed and maintained SharePoint site collections and document libraries, optimizing content organization.

Single-handedly built the IT FAQ page with a customized search box, removing the Out-of-The-Box search box using SharePoint Online Management Shell.

SKILLS

HTML

CSS

JavaScript

Python

PHP

PowerShell Scripting

SQL

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