Elizabeth Dunn
Glen Cove, NY *****
***************@*****.***
I am an experienced, industrious, punctual and committed Office Manager with excellent communication and organizational skills. I am committed to satisfying customer needs and meeting office demands.
I possess a creative mindset to drive improvements in order to boost productivity, client satisfaction and profits.
I am particularly skilled with bookkeeping, payroll and project management. I am resourceful with an uncanny ability to optimize office procedures and oversee operations. I am highly skilled in schedule management, payroll administration and business correspondence. I thrive in high pressure situations as well as excel as both a team leader and a team member. Authorized to work in the US for any employer
Work Experience
Office Coordinator
McCloskey Mechanical - Ronkonkoma, NY
March 2020 to July 2022
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Managed office inventory and placed supply orders as well as paid all vendors and bills necessary for day to day operations.
• Maintained impeccable record's including Excel Spreadsheets in order to keep track of PTO in order to do Payroll.
• Prepared meeting agendas and recorded and transcribed minutes.
• Coded and entered daily invoices and handled Accounts Receivable and Accounts Payable.
Business Development and Marketing Associate
Benjamin & Williams Credit Investigators - East Setauket, NY December 2015 to October 2019
• Consults with customers in order to build strong relationships and increase hard collection data.
• Improved marketing plans and sales strategies to maximize business development and profits.
• Collected and reported customer demographics, preferences and buying regularities to help marketing teams target strategies, habits and customs.
• Managed multiple projects and met time-sensitive deadlines.
• Identified business prospects through cold calling, networking, marketing and database leads. Lead Dispatcher
Big Mack Towing - Raleigh, NC
July 2012 to November 2015
• Reviewed routes, hourly traffic patterns and weather conditions to adjust plans, meeting daily requirements and service needs.
• Managed daily scheduling of labor and equipment needs and changes, embracing continuous improvement efforts.
• Embraced, promoted and chased continuous improvement efforts in order to ensure drivers and trucks were perpetually utilized to maximize potential.
• Developed and monitored field efficiencies and innovated new ways to improve operations. Education
Bachelor of Science in Applied Psychology
SUNY Stony Brook - Stony Brook, NY
May 2011
Advanced Regents Diploma
Sachem High School North - Lake Ronkonkoma, NY
2006
Skills
• Multitasking, Prioritization Skills and
• Detailed Expense Reporting with Problem Resolution the use of Excel and/ or
• Expense Reporting, extensive Quickbooks experience with Accounts
• Proposal Writing with Eloquent Payable and Receivable Verbal Correspondence
• Technical Proficiency including
• Constant Goal Setting with the Microsoft Word, Excel, Powerpoint, Ability to Follow Through Quickbooks as well as all Mac
• Excellent Time Management Skills Interfaces
• Excellent Communication Skills including professional phone and email etiquette
• Customer service
• Bookkeeping
• Google Suite
• Accounts receivable
• Proofreading
• QuickBooks
• Sales
• Office management
• Accounts payable
• Windows
• Customer relationship management
• Payroll
• Cold calling
• Supervising experience
• Schedule management
• Conflict management
Certifications and Licenses
Public Health Safety Public Certificate from Cornell University. January 2020 to Present