Deloris Wade

Contact

****** Walnut Hill Dr. Apt. 311

North Royalton OH 44133

440-***-****

ad0ira@r.postjobfree.com

Professional Summary

Creative, analytical, and decisive manager with a proven and progressive career in the service industry. Adept at prioritizing, organizing, and implementing tasks that meet the business needs. Managed food and labor cost through effective training and coaching. Assume accountability for all P&L results. Maintaining positive client relations, troubleshooting, problem solving, and a strong focus on quality while maintaining profitability.

Education

Serv Safe Certification

eCornell University, 2018

Business Administration

Associates Degree

Lorain County Community

College, OH 2018

HR Generalist Certification

eCornell University, 2014

Business and Management

Certification

eCornell University, 2014

Key Skills

Team Building

Marketing

Project Management

Budget Planning

Staff Development

Communication

Professional Experience

JUNE 2020 – JANUARY 2023

Front End Manager Lead/ Hiring and Staffing Coordinator Dave's Markets - Cleveland, OH

• Operations manager for business flow

• Drive excellent customer service

• Deliver associate training and development

• Coach and mentor perspective managers

• Hiring manager for all department positions

MARCH 2013 – JUNE 2020

General Manager - Fribley Hall/Leutner Dining Hall Bon Appetit Management Company

• Administered the overall operation and cost-effective management of multiple dining service departments in more than one facility.

• Secured team achievement of financial goals and

targets.

APRIL 2011 – MARCH 2013

Assistant General Manager - Wilder Hall + 3 Satellites Bon Appetit Management Company

Culinary Training and

Experience

Career Interest

Seeking to relocate to the Wilmington NC area to leverage my experience and skills in a dynamic organization.

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