Sales Manager
Resume:
David Walker
Georgetown, TX *****
***************@*****.***
Hardworking gentleman that has a servants heart looking to make a career change . I have always had a great work ethic and attitude of gratitude . I am very coachable and eager to be given an opportunity to shine.
Authorized to work in the US for any employer
Work Experience
Senior Sales Associate
Crestview RV - Georgetown, TX
August 2021 to May 2023
Assist customers with their Recreational Vehicle purchases and arranging financing if necessary. Sales Manager
RideNow Powersports - Georgetown, TX
January 2020 to January 2021
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers to increase CSI scores.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Planned and prepared work schedules to assign a 9 member team to specific tasks.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Submitted loan applications to loan underwriter for verification and recommendation.
• Recommended loan approvals and denials based on customer loan application reviews.
• Discussed optional protections with customers and used persuasive techniques to inform the customer and raise CSI scores .
• Worked with lending institutions to secure financing and fulfill contracts.
• Completed, reviewed and processed paperwork to finalize sales.
• Successfully closed average of 78 transactions per month.
• Originated, reviewed, processed, closed and administered customer loan proposals.
• Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
• Communicated value and position to sales team and developed tools to support selling process.
• Followed quality standards and procedures to minimize errors and maximize customer satisfaction and CSI.
Finance Manager
Charles Maund Toyota - Austin, TX
February 2018 to January 2019
Performed banking, business administration and financial tasks to guarantee five-star service for clients. Trained new and existing staff members in various financial procedures to help each prepare for job requirements.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Submitted loan applications to loan underwriter for verification and recommendation.
• Recommended loan approvals and denials based on customer loan application reviews.
• Discussed optional protections with customers and used persuasive communication skills to obtain agreements.
• Provided detailed explanations of manufacturer and dealership service procedures and policies.
• Worked with lending institutions to secure financing and fulfill contracts.
• Completed, reviewed and processed paperwork to finalize sales.
• Successfully closed average of 95 loans per month.
• Originated, reviewed, processed, closed and administered customer loan proposals.
• Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
• Communicated value and position to sales team and developed tools to support selling process.
• Followed quality standards and procedures to minimize errors and maximize customer satisfaction. Sales Manager
Charles Maund Toyota - Austin, TX
January 2017 to February 2018
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Planned and prepared work schedules to assign 35 member team to specific tasks. Finance Manager
Charles Maund Toyota - Austin, TX
September 2014 to January 2017
• Performed banking, business administration and financial tasks to guarantee five-star service for clients.
• Trained new and existing staff members in various financial procedures to help each prepare for job requirements.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Submitted loan applications to loan underwriter for verification and recommendation.
• Recommended loan approvals and denials based on customer loan application reviews.
• Discussed optional protections with customers and used persuasive communication skills to obtain agreements.
• Provided detailed explanations of manufacturer and dealership service procedures and policies.
• Worked with lending institutions to secure financing and fulfill contracts.
• Completed, reviewed and processed paperwork to finalize sales.
• Successfully closed average of 95 loans per month.
• Originated, reviewed, processed, closed and administered customer loan proposals.
• Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
• Communicated value and position to sales team and developed tools to support selling process.
• Followed quality standards and procedures to minimize errors and maximize customer satisfaction. Internet Sales Manager
Charles Maund Toyota - Austin, TX
August 2011 to September 2014
• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Trained sales staff on company procedures and salesmanship.
• Responded to internet inquiries and phone calls in timely matter.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention. Education
High school or equivalent in Accounting And Business Management Maricopa Community Colleges - Scottsdale Community College - Scottsdale, AZ August 1995 to May 1996
Skills
• Negotiation
Employee management
Contract Management
Staff training and development
Revenue generation
Sales professional
Positive and upbeat
Product and service sales
Goal-oriented
Review of contracts
Time management
Verbal and written communication
Sales presentations
Software
Windows
Reynolds and Reynolds
• Sales
• Marketing
• Sales Management
• Business Management
• Management
• Financial management
• CRM Software
• Sales
• Sales management
• Cash handling
• Marketing
• Presentation skills
• Negotiation
• Recruiting
• Training & development
• Financial management
• Interviewing
• Accounting
• Dealership experience
• Underwriting
• Driving
• Windows
• CRM software
• Customer service
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