JERLENE T. HOTCA

Summary

Personable, dedicated, focused, and experienced Administrative Assistant/Coordinator who excels at data input and management, customer service, multi-tasking with excellent following through to complete project goals with minimal supervision. Extensive experience supporting accounting and engineering departments within a variety of industries.

Experience

EDM Intelligent Solutions dba EDM Department, Inc. February 2023 to July 2023

Administrative Assistant I (Accounting Department)

Daily tasks in QuickBooks (Purchasing, Invoicing, Accounts Payable, Weekly Report)

Created and maintained Excel Spreadsheets (Daily Log of incoming and outgoing customer jobs, HR Training Spreadsheet, Continuous Improvement Data Sheets relating to ISO9001:2015, Procedural Writing and Updating)

Obtained quotes for various materials and customer jobs

UPS and FedEx scheduling and processing of outgoing and incoming products

Office Management (reception, daily mail distribution, supply ordering, copier maintenance, Monthly Luncheon Planning)

Client Account Management using their various company software programs for activating customer jobs

Westchester Services, LLC February 2018 to February 2022

Administrative Assistant (Accounting Department)

Daily tasks in QuickBooks (Purchase Orders, Invoicing, Accounts Payable, Reports, Daily Reconciliations)

File Management (hardcopy and electronic)

Office Management (reception, daily mail distribution, supply ordering, copier maintenance)

Client Account Management using their various software programs

Cyberbridge International dba Creospan December 2013 to October 2017

Administrative Assistant (Accounting, DAS Engineering, and Site Acquisition Department

Daily tasks within QuickBooks (Purchase Orders, Invoicing, Accounts Payable, Reports, Daily Reconciliations)

Site Acquisition Document Management using AT&T FileNet

Project Forecasting and Reports – PACE/Cognos

Vendor Setups & Client Contracts, Certificates of Insurance, W-9 forms, and Articles of Incorporation

Managed Financial Project Tracker

Created and issued Purchase Orders

Handled Certified Mailing Projects and travel arrangements

Safety-Kleen Systems, Inc. April 2012 to October 2013

Administrative Assistant (Engineering Department)

Managed vendor relationships – bid specs, quotes, insurance, and invoices

Prepared and issued Capital Purchase Orders

Verified Capital Project expenditures and goods receipts in SAP & PeopleSoft

Project Tracking – Excel Spreadsheets

Assisted Engineers with Green Belt Projects – charts, graphs, and PowerPoint presentations

Zurich Services, Corporation January 2008 to April 2012

Administrative Assistant III (Risk Engineering Department)

Under direct supervision, compiled and analyzed basic information for inclusion in reports or presentation materials

Prepared charts, graphs, or tables as necessary

Received and responded to routine correspondence, following established procedures not requiring management review

Employed basic reasoning skills and served as first point of contact to department, providing professional assistance with the appropriate sense of urgency

Processed PTO Time Entry into SAP

Worked on various projects as assigned

Education

Northwestern Business College

Associate of Science – Administrative Assisting

Associate of Science – Medical Assisting – State Certified

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