Rudy S Lara Jr

Candidate

Contact

***** ********* ***

Oklahoma City, OK 73170

&

***** **** ********** **

Aurora, CO 80015

405-***-****

ad0ila@r.postjobfree.com

Jack of all, Master of some…A spin on the old adage… In today’s Job Market, a “Malleable” candidate is important. One that will mold themselves to what the Company needs…not what the candidate already has been. Too many times I’ve seen the same position reposted 3/6 months later, as the hired candidate had the “stuff” on paper, but not the ability to become what the Company needed.

• Nearly a decade in Project/Program Management implementing Enhanced Voice 911 Services for AT&T (Cingular before they reformed the “Globe”), T-Mobile, and Cricket.

• Began in telecom working Customer Care, and moving up the ladder to Management.

• Helped Build out the E911 network for Carriers (AT&T, T-Mobile, Cricket and MPC

(Comtech/TCS and Intrado).

• Have first-hand experience interviewing, hiring, disciplining, and termination of personnel. As well as helping to create SLAs(Service Level Agreements), MLAs(Master Level Agreements), Detailed Job Descriptions, Instruction manuals, and Leading hands- on classes for Field Engineers.

• I have even led the FCC Mandated Audit of a specific Carrier to determine the root cause of their Violation of Service, involving interviewing personnel (from NOC to Director & V.P.), reviewing training modules/manuals Processes and Procedures, and scouring activity logs.

I believe my myriad of Experience (amongst it; being in the high stress environment of Enhanced 911 Deployments across Cities, States, and Regions of the U.S. as and Engineer and Program/Project Manager) with personnel ranging from a few dozen, to several hundred; maintaining a high degree of morale, efficiency, and expertise within my personnel: by not being afraid to “get my hands dirty” and working right alongside employee and client…I am eager to show that I WILL be the Candidate your Company NEEDS. Perhaps I may need a brief “ramp-up time” to acclimate to a specific application, or Process; my Experience shows, I have the acumen and ability to adapt rapidly. I submit my credentials for this opportunity. To schedule an interview, please call or text me at the phone number provided.

Sincerely,

Rudy S Lara Jr

Rudy Sifuentez Lara Jr.

10501 Lakeridge Run, Oklahoma City, OK 73170

&

16565 E Wagontrail Dr., Aurora, CO 80015

M: 405-***-****

ad0ila@r.postjobfree.com or ad0ila@r.postjobfree.com

Education:

Texas Christian University August 1991 – May 1996

BA English Literature & Writing Fort Worth, TX

Minor in History

Technical Certifications:

Ericsson ETEC Richardson, TX

GSM System Survey, CMS40 (GSM) Data Translations, CMS40 (GSM) MSC/VLR/HLR, AXE International Gateway Overview, CMS8800 (TDMA) Data Translations Lucent Technologies Alta Monte Springs, FL

3800 Introduction to CDMA, 3630 Data Translations

Radio Frequency Technology Greenwood Village, CO

RF100 Introduction to Wireless CDMA RF Engineering RF200 Wireless CDMA Performance Optimization

CMAS (Commercial Mobile Alert System) Greenwood Village, CO TCS Training on “In-house” CMAS Platform and integration into Cricket network GSM UMTS Training Greenwood Village, CO

311 – Introduction to GSM UMTS

312 – Technical Introduction to GSM UMTS

GSM/GPRS/EDGE & UMTS/WCDMA/HSPA and HSPA+LTE Training Greenwood Village, CO 511 – General Introduction to LTE

512 – Technical Introduction to LTE

Air Interface + EPC

513 – LTE Key Design and Performance Optimization

SIX SIGMA Greenwood Village, CO

White Belt Certification

Lean Six Sigma & DFSS Training Certification

AGILE Training Certification Greenwood Village, CO Acquired Technical Skills:

• Human Resources – all aspects as related to Project/Program Management o Acquiring prospective candidates

Interview/Hire/Train/Discipline/Termination

• Database Management –

o TCC (Text Control Center), Siterra, Sierra Vista, BSA (Base Station Almanac), Axis, CMAS, MS Project

• Budget Management

o Determining Scope of Budget, Maintain Project within/under established Budget

• Product Testing

o Drive Testing for accuracy & FCC Compliance, as well as PUT (Power User Tester/FUT (Friendly User Tester) trials for OEM products (Smart Phones and Applications, E911 related equipment and Applications), Deployment of OSP Equipment (Distributed Antenna Systems(DAS)/FEMTO/Small Cell, Macro Cells, E911 Equipment – LMU/WLS, GPS Antenna – performed 2C on Cell sites for GPS validation)

• FCC Regulatory & Subpoena Compliance – Maintained adherence to all policies and guidelines, including MOPs(Method of Procedure(s)) and SOPs (Standard Operating Procedure(s))

• Project Management – 9 years

• E911 SME – 15 years: Phase 0/1/1.5/2/Text-to-911/VoLTE Professional Contracts & Employment History:

Intrado June 2018 – Current

E911 T.C.C. Engineer Longmont, CO

Summary of Project:

• Prodapt Text Control Center (T.C.C.) Representative Senior Engineer On-Site

• Created in-house SLAs for T.C.C. work scopes.

• Design, Build, and Test Text-2-911 for National Carriers o SAUA-RFAIC conversion to MSRP/ESINet/I3/NGA911

o New Standard MSRP/ESINet/I3 Builds/NGA911

o Conversions from TTY/WebText to RFAC/MSRP/ESINet/I3 Protocols/NGA911 o Liaison to NYC Compliance Testing (2018-2019)

o MSRP to I3 conversion Project (Kansas)

• Served as Interim Project Manager as necessary.

Level3/Centurylink October 2017 – June 2018

Consultant – Trunking Services Broomfield, CO

Summary of Project:

• Review Trunking Issues from National Customers for Level 3 Green Customers

• Worked with 3rd party vendors to determine Best-Cost Routing

• Provided “Outside the box” routing Solutions for complex scenarios Inteliquent May 2017 – October 2017

E911 Consultant Denver, CO

Summary of Project:

• Establishing the E911 MPC Database

• Contacting and validating PSAP coordinator/contact information

• Ordering ESRK/pANI ranges from Neustar

• Modifying Spreadsheets to allow for automatic update of “Master Tab” for each region from “State” tabs

• Scheduling and conducting 911 Testing with East Region PSAPs Sabbatical – Medical: Caring for ill family member October 2016 – May 2017 T-Mobile July 2016 – September 2016

Consultant/Auditor – E911 Infrastructure Bellevue, WA Summary of Project:

Served as Senior Consultant (Orchestra Technologies) responsible for the audit of T-Mobile’s E911 Infrastructure. Duties Included:

• Interview E911 Directors, Managers, engineers, technicians, and analysts to gather information on workflow, data integrity, training, and technology issues.

• Initiated work with Technology Training Group to place in motion steps to create a Standardized Training Core for E911

• Worked with Regulatory & Compliance Group to review and determine exact cause of major outages as they related to E911 Services.

• Reviewed Method of Procedure (MOP) and Standard Operating Procedure (SOP) documents to verify compliance to T- Mobile Policy & Standards

• Compile research information into a comprehensive Audit summary proposing Best Practices, Organizational Changes, Training Restructuring, and improvements in Accountability of actions. AT&T Mobility May 2014 – March 2016

ERCP Greenwood Village, CO

Summary of Project:

Served as Mid-West Senior Project Manager:

• Served as Point of Contact (PoC) internally and externally for AT&T’s Midwest Region o Developed and executed E911 Deployments and other Projects within established AT&T and FCC guidelines to insure continued Emergency Services coverage with Public Safety Answering Points (PSAP) o Synchronized Project scopes spanned across multiple Technologies (GMS, UMTS, 4G/LTE/VoLTE, FEMTO

(Microcell/DAS) and Text-2-911)

Worked Directly with MPC/PSAP/LEC, etc. to insure all External steps have been completed prior to deployments

o Worked with Internal Departments to insure all Trunking, Switch, Translations, and Testing was completed and scheduled for Project Deployments

o Worked with External Customers insuring that our GMLC providers, LEC, Selective Routers, and PSAPs were in communication and all necessary updates were in line and completed either prior to Deployment testing, or upon testing.

o Acting as PoC; served as SME (Subject Matter Expert) on Deployments, Consolidations, Decommissions, and Next- Gen Projects

Cricket Communications February 2012 – May 2014

Interconnect Greenwood Village, CO

Summary of Project:

Served as Interconnect Engineer:

• Maintain LCR (Least Cost Routing) Tables

• Performing extensive Audits of Pulse LCR Databases

• Special Projects as assigned by Manager

o As part of AT&T merger

Tasked with Vendor Contract audit and compare to Contract Standards from AT&T Cricket Communications April 2009 – February 2012

E911 – Western Region and Chicago Markets Greenwood Village, CO Summary of Project:

Served as Senior Engineer performing the following:

• Responsible for Daily Sanity Checks for Southwest and Midwest Markets

• Work in Tandem with TCS to turn up New PSAPs

• E911 Network Data Audit

• Developed Instruction manual in MS PowerPoint

o Directions on using Qualcomm SnapCell Application

• Worked Western Market Network INC tickets

o Cricket Utilized Subpoena Compliance Applications

• Vendor Point of Contact for new Product(s)/Resources o GL

Investigating new laptop based OEM application for FCC required accuracy testing for 2014 round of verification testing

Researching product and providing updates and recommendations to Department Manager o Level 3 (L3)

E911 Trunk Pooling over L3 network

• Investigating feasibility and cost effectiveness

• Compiled 12-week trunk utilization report for L3 to determine pricing

• PUT/FUT (Power user Trial/Friendly User Trial) Product Tester o In cooperation with Product Development, performed periodic new phone user trials prior to product launch o Worked closely with development team to expose any issues with the proposed new product

• Special Projects (as assigned)

o Include compiling and producing Documents

Creating documents in Power Point, Visio, etc.

Outlining Projects in MS Project

o Determining efficiency and efficacy of processes/procedures

Validate/Justify Business Applications against budget Cricket Communications March 2008 – April 2009

E911 – Launch Markets Chicago/Milwaukee/Philadelphia/Baltimore/Washington D.C. Summary of Project:

Served as Project Manager (Consultant); performing the following:

• Responsible for insuring launch schedule is maintain regarding E911 necessities o Schedule testing in conjunction to Market progress for site turn-up o As well as in accordance to PSAP test parameters

• Provide bi-monthly Sanity Checks to Market Directors o Provide Completion percentages

• Worked with Director of Network Operations and Finance o Analyzed Projected Contract Costs of Vendors

Validated that expenses remained in line with budget o Presented Cost Analysis to Finance for Vendor Approval o Provided (as requested), work performance reviews of E911 Personnel

• POC (Point of Contact) during Launch Testing through Official Market Launch o For Testing & Trouble Resolution

o Sign-off on completion of E911 Testing permitting Launch to:

Director of Network Operations

Market Director

Launch Director

Goodman Networks December 2007 – March 2008

E911 Drive Testing Pittsburgh, PA

Summary of Project:

Served as Lead/Drive Tester; performing the following:

• Dependent on assignment from PM; would serve as Primary/Lead Drive Tester or Drive Tester.

• As Lead Drive Tester; would arrive first in market to meet with customer manager/representative to determine readiness and preferred results of customer.

• Based on customer’s specs bring in correct number of drivers; matrix out the market and allocate schedule accordingly to drivers.

• Insure that drivers have necessary equipment to perform said task.

• At the close of each test period (whether on a live market or not) will meet with drive team and discuss results and determine if there is/are any major issues that should be addressed to customer prior to completion of drive testing.

• Compile/edit/standardize results into single spreadsheet and present (via email or in person if required) to customer with any issues or possible developing network problems.

• Act as liaison to resolve any issues between drivers and customer personnel. o Responsible for insuring employee adherence to company and customer policies o Handled employee grievances as well as customer to employee grievances; allocating necessary solutions, discipline or termination.

o Worked directly with Home Office to review new candidates including interviewing and training, as necessary.

• Performed normal drive tester duties of collecting necessary data during test period as deemed necessary. Sabbatical (Family Medical Reasons) December 2006 – December 2007 Assisted Mother recovering from Non-Hodgkin’s Lymphoma Chemotherapy Cingular Wireless (AT&T) August 2005 – Dec 2006

E911 – True Position & Andrews San Antonio, TX

Summary of Project:

Served as Consultant/Project Manager performing the following OSP related functions:

• Decommission Andrews E911 TDOA Location equipment within South Texas Market

• Commission True Position E911 ETDOA Location Management Unit LMU) to overlay/replace decommissioned Andrews TDOA network

o Included preparation and testing of new cables: RG8X, CAT5, etc. to insure correct termination of equipment.

• Daily SCOUT/EMS updates

• Audit & resolve E911 issues remotely and onsite

• Trained Switch & Field personnel in E911 policies, procedures, equipment & safety regulations; developed necessary training material and troubleshooting documentation for field personnel

• Presented and Executed Special Projects

o Determined necessary Budget for Projects and maintained cost efficiency through completion of said Project(s) T-Mobile December 2004 – August 2005

E911/Special Projects Santa Ana, CA

Summary of Project:

Served as E911 Deployment & Special Projects Project Manager performing the following:

• Performed ongoing/post integration audits

• Implemented Site preparations for Central California Region for E-TDOA

• Worked with AEO&P Group to resolve lease contract issues pertaining to Site Acquisition/Requisition and E911 installation

o Assigned Project to resolve AT&T carry-over Microwave site installation

Performed Site walk(s), Vendor (Construction etc.) bid and selection,

Worked with Client to resolve issues left by AT&T such as incorrect laying of electric cabling, property damage, and removal of decommissioned COW (Cell On Wheels)

Insured proper installation of all OSP equipment (H-Frame for electric connectivity, Cell Tower, etc.)

Coordinated with RF and Switching for the final validation of MW (Microwave) connectivity to its Primary

“Hop”.

• Commissioned True Position E911 E-TDOA LMU equipment to overlay/replace Andrews TDOA WLS network o Included preparation and testing of new cables: RG8X, CAT5, etc. to insure correct termination of equipment.

• Daily SCOUT/EMS updates

• Audit & resolve E911 issues remotely & onsite

• Hired and Trained Switch & Field personnel in E911 policies, procedures, equipment, & safety regulations; developed necessary training material and troubleshooting documentation for field personnel o Responsible for insuring employee adherence to company and customer policies o Handled employee grievances as well as customer to employee issues; allocating necessary solutions

Discipline, redistribution of personnel, or termination o Worked directly with Home Office to review new candidates

Interviewed

Trained as necessary

References

Professional

Luke Rutherford Intrado

ad0ila@r.postjobfree.com 720-***-****

Adam Flick Intrado

ad0ila@r.postjobfree.com ad0ila@r.postjobfree.com 303-***-**** Anthony “Rocky” Citro Intrado

ad0ila@r.postjobfree.com 720-***-****

Kevin Bowles Intrado

ad0ila@r.postjobfree.com ad0ila@r.postjobfree.com

Jack Ferry Intrado

ad0ila@r.postjobfree.com 303-***-****

Personal

Dr. David L Williams

ad0ila@r.postjobfree.com 732-***-****

Bobby Duncan

ad0ila@r.postjobfree.com 940-***-****

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