Marina Moreno
Alamo, TX *****
******.**********@*****.***
Work Experience
CSR - Customer Service Representative
TTEC - McAllen, TX
July 2021 to July 2022
Customer service for debit and checking accounts for Bank of America Cashier
Mi Taco Ponchos - McAllen, TX
January 2017 to March 2017
Take orders in person and by phone
Take payments via credit, debit or cash
Answer telephone calls as needed
Cashier
Taco Palenque - McAllen, TX
January 2016 to December 2016
Take orders in person and by phone
Take payments via credit, debit or cash
Answer telephone calls as needed
Customer Service Representative
TTEC - McAllen, TX
June 2015 to December 2015
Provide customer service to Bank of America customers Take inbound calls
Assisted customers with account information and disputes CSR - Customer Service Representative
Barri Financial Group - McAllen, TX
January 2010 to December 2012
Provide check cashing service
Sell money orders
Answer telephone calls as needed
Assist with customer loans and receive payments
Send wire transfers to other countries / states
Education
High School Diploma
PSJA North High School - Alamo, TX
Skills
• Money handling
• Sales
• Salesforce
• Account Management
• English / Spanish
• Bilingual
• Customer Service
• Telephone etiquette