Administrative Support Office Assistant

Kristie A. Grossman

*** ***** **** ***** ***********, NC 28115 704-***-****

************@*****.***

Over 20 years of key operating.

MS Office Suite: Word, Excel, PowerPoint, and Outlook

Experience in multiple Client CRM Systems including SAP, GP, EDI, Sales Pad, QuickBooks

Self-motivated; able to set effective priorities and achieve immediate goals.

Highly dependable; ability to work well with others and go the extra mile.

Ability to work under pressure.

Attention to detail, ability to multitask, meeting multiple deadlines, great work ethic, and excellent attendance record.

Professional Experience

CHILD OF THE FOREST PUBLICATIONS, LLC December 2018 – present

Administrative Support (self-employed)

Provided administrative support to Author during the publication of his novel.

Responsible for shipping books and supporting the writer with operations functions and much more.

PREMIER YARNS INC. February 2020 – January 2022

Warehouse Office Assistant / Office Administrator

Compile data and prepare orders and invoices. All invoicing GP and EDI. Prepare BOLs and labels for shipping.

Assist office staff and Warehouse Manager to ensure smooth flow of orders.

Answer phone calls, work with other Departments, keeping office supplies stocked.

BESTCO, INC. August 2001 – December 2018

Logistics Coordinator II

Responsible for handling all documentation for the Contract shipments out of the Distribution Center for a Consumer Healthcare Manufacturing Company. Comply with GMPs and Safety policies.

Managed client relations with over 15 Contract accounts on a daily basis

Responsible for daily communication with carriers to ensure timely deliveries and customer satisfaction.

Managed the perpetual inventory records of Contract material in the BestCo Warehouse

Completed all documentation necessary on all shipping procedures including tracking outgoing shipments of Contract productions, managing returns from customers, completing Bills of Lading, ensuring accurate packing slips on each item, create pallet labels, check in with drivers and manage load verifications.

Notified the freight companies for pick up appointments.

Responsible for verifying accuracy of incoming production tickets from the factory and correcting errors when they occur. Daily inventory checks.

Assisted in the preparation of sample orders and assisted as backup for retail shipments.

Maintained files on any necessary documentation for the logistics department.

Recorded exact cases, lot numbers, and pallet numbers of all outgoing freight.

Prepared Bills of Lading for outgoing freight

Prepared packing lists for outgoing shipments and fax copy to customer when requested.

Prepared any special reports of inventories.

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GROSSMAN & WIDGER, LLC January 1995 – August 2000

General bookkeeping duties, including GL, tax filings, A/P, A/R.

Education

McDowell Senior High School, Erie PA

Mitchell Community College

Introduction to Excel 2007

Volunteer Experience

Dove House Children’s Advocacy Center, Statesville, NC (19 years)

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