V A N N E S S A N I C H O L S O N

INSURANCE CLAIMS ADJUSTER

PROFILE

Detail-oriented and licensed All Lines Adjuster in the state of Texas. Eager to apply theoretical knowledge gained through coursework to practical scenarios and contribute to the efficiency of the claims process; and committed to upholding the highest standards of professionalism and integrity in the insurance industry. EDUCATION

The Adjuster School

ALL LINE LICENSE

September 2023

Baylor College of Dentistry

BACHELOR'S DEGREE

2010

EXPERIENCES

Supported patient procedures including alginate and Invisalign impressions, pour models, Icat scans, and burn copied

Educated patients on benefits, services offered, and insurance payment processing

Served and protected the practice by adhering to

professional standards, polices, procedures and HIPAA regulations

2014-

2015

TMJ Facial pain Center - Colleyville, TX

Dental Assistant / Treatment Plan Coordinator

Effectively managed a high volume of inbound and

outbound customer calls

Addressed and resolved customer product complaints by conducting a needs assessment to provide targeted

solutions

Supported Medicare and Medicaid break downs as well as processing insurance claims for pharmacies

2013-

2014 P HPD Agent

Optum - Irving, TX

SKILLS

Xactimate trained

Foundations in customer service

and problem solving

Specialization in Mortgage and

Auto claims

Previous insurance claim

knowledge

REFERENCES

Available Upon Request

LANGUAGES

Spanish

English

2313 Wembley wood lane

Bedford, TX 76022

ad0idl@r.postjobfree.com

214-***-****

Provided patients with therapeutic treatments

Maintained regulatory health and safety protocol

Assisted clients with financing assessments and claims 2015-

2023 Massage Therapist

Elite Spa Beauty Institute - Hurst, TX

Parker University

CERTIFIED MASSAGE THERAPIST

2014

Contact this candidate