Customer Service Fleet Services
Resume:
Phillip Klocek
Object
Seeking a position with a growing organization to make a positive impact on revenue and experience long term career growth. Using my managerial and trade skills to develop the maintenance programs and fleet reliability.
Profile
Motivated, personable business professional with successful history. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to managing sensitive, confidential records. Demonstrated history of producing positive results, timely reports, meeting stringent guidelines.
Flexible and versatile – Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
Skills Summary
Oversee two maintenance locations
Set up new maintenance programs
Oversee outside vendor
Set up to get bids from outside vendors
Inventory control
Multi shop operation
Negotiation
Customer Service
Marketing
Class “A” CDL
OSHA Regulations
PA Class 7 Inspection License
P&L
KPI
OEM Specs / Programming
Replacement Parts
Multi Shop Location Management
Haz-Mat
608 609 A/C License
DOT Compliance Regulations
Employment History
Johnson and Towers, Baltimore, MD January 2017 – Present
www.johnsontowers.com
Fleet Services Service Manager
ASE Master Certification
Manage technicians from seven locations and four states for onsite maintenance
P&L and budgeting
Training, on-site training, quality checks on work
Fast paced environment, highly detailed oriented
Nonunion and Union environment
Computer literate, various maintenance programs, OEM software
Work with vendors on repairs and required maintenance
Cleveland Brothers, Harrisburg, PA. March 2015 – January 2017
www.clevelandbrothers.com
Maintenance Technician Shift Supervisor Fill in
Fast paced environment; highly detailed-oriented
Diagnostics
Computer literate
Parts failure analysis
Collaborator
J. P. Donmoyer Inc. Ono, PA. July 2014 – February 2015
www.jpdonmoyer.com
Director of Maintenance
Multiple locations
Responsible for managing maintenance/repairs for 200 tractors and 600 trailers (box, 48’, 53’)
Experience in coordinating and supervising activities
Enjoy working in a challenging environment; highly detailed-oriented
Parts management
Administrative
Specialized Transportation Services, Smyrna, TN. June 2013 – July 2014
Regional Manager
Oversee two maintenance locations
Responsible for maintenance/repairs on 80 tractors and 300 trailers
Set up new maintenance programs
Oversee outside vendor
Set up to get bids from outside vendors
Inventory control
Multi shop operation
J. P. Donmoyer Inc. Ono, PA. October 2003 – June 2013
www.jpdonmoyer.com
Director of Maintenance
Multiple locations
Experience in coordinating and supervising activities
Responsible for managing maintenance/repairs for 200 tractors and 600 trailers (box, 48’, 53’)
Enjoy working in a challenging environment; highly detailed-oriented
Parts management
Administrative
McDermitt Concrete Inc. Gettysburg, PA. March 1990 – October 2003
Operations Manager
Multiple locations
Maintenance
Parts management
Sales
Customer service
Friendly collaborator with professional manner
Education
Rasmussen University
Green Bay, WI.
Business Management
Associates Degree March 2015
Bachelor’s Degree 2017
Rosedale technical Institute
Pittsburgh, PA.
Automotive Diesel Technology
Degree; March 1983
Membership and Affiliations
Eagle Scout
Wood Badge BSA
ASE Master Tech Certification
A/C Certification
Class “A” CDL
PA. Class 7 Inspection License
References
References Available by Request
Contact this candidate