Joan collazo
Philadelphia, PA 19120
ad0ibi@r.postjobfree.com
Experienced proficient in sales and offering years of related experience working with custumers
Tenacious in pursuing new customers with good networking . Strategic planner and organized
multitasker with strong verbal and written communication skills in English and Spanish.
Work Experience
Housekeeping Attendant
Ritz Carlton - Philadelphia, PA
October 2017 to May 2019
+ Provided deep cleaning services for areas in need of additional sanitation
+ Cleaned and dusted cobwebs on light fixtures, baseboards and window sills
+ Organized supplies for efficient use based on expected customer needs
Sales Associate
Claro PR - Ponce, PR
May 2014 to January 2017
+ Planned and followed through with inventory management for each store
+ Identified and approached potential customers by generating leads, setting appointments and
conducting site visits
+ Introduced customers to new offerings and updated accounts
Waitress
Triangulo sea Food Restaurants - Guayanilla, PR
June 2012 to August 2014
+ Addressed any concerns or complaints quickly to promote customer happiness and escalated more
advanced issues to management for resolution
+ Recommended daily specials, wine selections and desserts to guide patrons toward more profitable
items
Education
Associate in Turism and hospitality
National University College-Ponce - Ponce, PR
August 2015 to January 2017
Diploma
Colegio Lazaro - San Juan, PR
July 2015
Skills
+ Microsoft office
* Cleaning
+ Customer Service
+ Excel
+ Hospitality
+ Time Management
+ Fluent in Spanish and English