YVETTE MAH

Email: ad0hrr@r.postjobfree.com Tel: 405-***-****

PROFILE SUMMARY

Experienced Scrum master for 7+ years with keen ability to understand and build complex systems. I focus relentlessly on removing impediments from teams and delivering customer centric product and features, a servant leader with experience working closely with PO on product backlog grooming, prioritization, story estimation, management and continues delivery of features. Experience in coaching 2 to 3 teams, improving agile team processes, building high performance teams by adding value and ensuring they attain continuous improvement.

QUALIFICATION HIGHLIGHTS

Well experienced in project management and adept in coordinating with stakeholders to determine the size, scope and duration of proposed projects; ensures that all IT resources are available and properly aligned with anticipated project demands.

High expertise in the implementation of assigned features by optimizing the flow of stories and the value delivered.

Competent in collaborating with Business Partners and application SMEs to identify and mitigate risk and execution of the delivery of end-to-end technology solutions.

Proven leadership coordinating agile ceremonies, managing dependencies for the team, providing visibility into team plans & progress, and ensuring continuous improvement within the team and organization.

Successfully prioritize workflow, field and resolve issues, manage multiple and concurrent projects/responsibilities, and meet/exceed challenging goals and objectives.

Talented communicator, able to effectively strengthen relationships with fellow staff and superior, in addition to building consensus, and eliciting clear decisions from clients and all levels of stakeholders and able to operate at senior levels in both written and verbal communications interacting professionally with a diverse group, executives, managers, and subject matter experts.

CORE COMPETENCIES

Risk identification

Web development technologies

Jira

Power BI

Public speaking

Development team trainings

RTC

Customer interaction

ServiceNow

Azure DevOps

Confluence

Linux

Project Management

Reporting template development

Risk mitigation planning

Conflict resolution

Flexible & Adaptable

Teambuilding

Adaptability

AWS knowledge

Self-motivated professional

Organization and Time management

PROFESSIONAL EXPERIENCE

Stellantis July2021-Present

Technical Scrum Master

Experience with PI Planning and facilitation (both virtual and on-site).

Use key scrum metrics (Burndown and Burn Up chart, Velocity) to help deliver committed work.

Empower the team to make system and process improvement captured in Sprint Retrospective meetings.

Tracked project progress using RTC, ensuring accurate sprint backlog management and timely delivery of high-quality products.

Identified and resolved project risks and impediments, including resource constraints, technical challenges, and scope changes, to ensure successful project completion. Implemented process improvements and best practices to enhance team efficiency and productivity.

Facilitated effective communication between the development team and other departments, such as QA, UX/UI, and hardware engineering.

Assisted with internal and external communication, improved transparency, and radiation information.

Tracks tickets across our Kanban board in RTC and report delays and blockers to the Release Train Engineer.

Capital One June 2019-May 2021

Scrum Master

Coaching the team members on Agile principle and providing general guidance on the methodology.

Communicate with the PO to understand the User Stories.

Conducted working sessions and planning meetings for User Stories elaboration and decomposition.

Ensured timely updates by regularly communicating project status and progress to management and executives.

Coach team on making appropriate commitments through story selection, task definition.

Made sure stakeholders were engaged and expectations had been set regarding their involvement and participation.

Worked with delivery teams to mitigate impediments and ease the entire development process.

Ensured the development team worked efficiently towards sprint goals.

Ensured Scrum Team’s adherence to agile practice through one-on-one coaching and retrospectives.

Engaged and motivated the team toward a common goal.

Removed impediments so the team can focus on the work at hand and follow Agile practice.

Oakwood Springs May 2016-June2019

Scrum Master

Supported the product owner to manage the backlog and guide the team while facilitating a healthy intra-team dynamic with respect to priorities and scope.

Provided all support to the team using servant leadership style whenever possible and lead by example.

Continuously learned Agile/Scrum technique and shared findings with the team.

Focused on ever-improving team dynamic and performance. Help the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalates people problems to management where necessary.

Collaborative work with other Agile teams.

Challenged the old norms of development to improve performance in quality, predictability, flow, and velocity.

Engaged with other scrum master’s to increase the effectiveness of the application of scrum in the organization.

Worked with the scrum team and product owner to negotiate on the minimum viable product for delivery.

PF Credit Union January 2015-April 2016

Bank Teller

Educated customers on online services offered and the mobile App.

Helped account holders access technology to enhance banking conveniences via multiple self-services channel.

Attended innovative conferences when asked to.

Bult report with customers, displaying friendly services in all interaction.

EDUCATION

EDUCATION

University Yaoundé 1

BSc Information & Technology in Business Administration (July 2012)

Certification

Professional Scrum Master (PSMI,), SAFe Scrum Master-SSM,

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