CHARLES RAY

ad0hc9@r.postjobfree.com 205-***-**** Birmingham, AL 35201

Summary

Competent Quality Assurance Specialist with 20 years of experience in oversight of product and service excellence. Proven record of quality leadership in all facets of production, team performance and fulfillment or delivery. Strategic in planning, implementing and improving processes and standards which generate opportunities for sustainable company growth.

Skills

• Project Management

• Finished Product Inspection

• Customer Service

• Corrective Action Planning

Experience

Mercedes Benz U.S. International Vance,

AL

Quality Assurance Specialist

10/2022 - Current

As the Quality Assurance Specialist my department monitor's QA procedures for adherence by employees, notifying personnel of non-compliance issues. Data collected from the non-compliance issue is then analyzed to identify trends, develop and implement corrective action plans. My team prepares a report detailing all collected data and communicates the quality inspection activity to management.

Grifols Bioscience Boca Raton, FL

Sr. Consultant

05/2010 - 07/2023

The first 3 years under contract with Grifols I primarily participated in the training and managing new hires to bring new team members up to speed. I moved into the role of assisting in developing and implementing different workflows and communication processes.

Atley Pharmaceutical Ashland, VA

Sales Representative

10/1998 - 04/2010

My role with Atley Pharmaceutical was detailing the physicians within my territory as well as building strong relationships with all the pharmacist. My territory had never been worked by any Atley sales rep therefore I had the opportunity of closing each physician as well as each pharmacist. This unique opportunity allowed me to see the territory grow from literally the ground up. Specialized Marketing Inc. Dallas, TX

Regional Manager

10/1995 - 08/1998

SMI was a marketing firm in military sales and represented approximately 75 brands. I was the sales rep for each product brand at the military bases in my territory. I was responsible for all orders being processed as well as facilitating all sale events at the different stores on each base. I hired, trained, and managed between 5-10 employees at each base which required me to manage the payroll for my territory. Delta Air Lines, Inc Atlanta, GA

Sales and Marketing Associate

07/1992 - 09/1995

My role with Delta was to collaborate with marketing and sales teams to expand brand awareness within our industry. By collecting data on marketing conditions we could identify growth opportunities. Education and Training

Auburn University Auburn, AL

Bachelor of Science in Marketing Management And Research 06/1992