Customer Service Data Entry

Aaronha Jones

**** * ****** *.* Washington, DC **002 * 202-***-**** * *****.*******@*****.***

Education

VMT Education Center– Washington, DC 04/2015 – 05/2015

American Beauty Academy- Wheaton MD 01/2013-01/2014

Certifications

Healthcare Provider – CPR and AED 10/2020 – 10/2022

HIPAA Certified 03/27/2014

Experience

Piedmont Airlines- Arlington, VA 03/2018- Present

Ramp Agent/ Customer Service Agent

Marshaling/ Towing aircrafts

Team Lead

Transporting, loading, and offloading baggage, goods, cargo, and live animals

Aircraft release delivery

Data entry

Security searches/ cleaning of aircrafts

VMT Home Health Care Agency- Washington, DC 11/2015- 01/2018

Home Health Aide/ PCA

Home Care (medical, customer service, hospitality)

Providing security for clients in and outside the homes

Accompanying medical doctors

REZ Medical Transportation- Washington, DC 05/2015-06/2016

Medical Aide/Transporter

Transported clients to and from appointments in a timely manner

On call medical aide/ second driver

Responsible for medical and physical safety of clients

Dollar Tree- Washington, DC 06/2014-10/2015

Cashier/Over Night Stocker

Opened/ closed store

Stocked and restored merchandise

Operated Registers

US Office Personnel Management – Washington, DC 03/2012-09/2012

Clerk/ Assistant

Transferred calls to the appropriate personnel

Excellent oral and written communication skills.

Exceptional organizational skills plus the ability to prioritize tasks effectively.

Frequently worked with Microsoft Word, PowerPoints, Excel, and Outlook.

Accurate data entry skills

Ability to establish and maintain effective working relationships with staff and clients.