Customer Service Restaurant Management
Resume:
JACQUELINE M. MOSENDE
Brgy. Aplaya P-* City of Santa Rosa Laguna
Mobile: 099********
Email: ad0h5l@r.postjobfree.com
CAREER OBJECTIVE
To be employed in a company/institution that can provide a career conductive to learning, professional growth and will provide compensation that can commensurate to applied skills and knowledge.
PERSONAL INFORMATION
Birth date : June 26, 1995
Age : 28 years old
Civil Status : Married
Height : 5’4
Religion : Iglesia Ni Cristo
ACADEMIC BACKGROUND
College: Surigao State College of Technology
Surigao City
Bachelor of Science in Hotel and Restaurant Management
2016-2017
High School: Surigao City National High School
Surigao City 2009-2013
Elementary: Surigao West Central Elementary School
Surigao City 2003-2009
WORK EXPERIENCE/OJT/PRACTICUM
Cashier Associate – Green Sun Hotel – Makati City
July 2018 – January 2019
Nature of work:
Make daily sales report
Answer phone calls for reservation
Support receptionist activity
Take customer order
Maintaining the cleanliness of our area
Food & Beverage Attendant – 357 Steakhouse & Sushi Bar – Borromeo St. Punta Bilang-Bilang Surigao City
May 2017 – March 2018
Nature of work:
Monitor the stocks in dining area
Make a daily sales record.
Responsible for making a sales report
Purchasing /answering telephone calls/making a reservation.
Welcoming guest/ taking orders /attend guest complaints.
On-the-Job Training (OJT) Le Chef @Manor Hotel – The Manor, Camp John Hay, Loakan Road, Baguio City
November 25, 2016 – February 13, 2017
Nature of work:
Welcoming the guests.
Assist the guest service.
Food and beverage attendant.
Monitor the condiments and utensils in every station.
Set up the table/maintain the cleanliness of the area.
In charge/assist the buffet station.
On-the-Job Training (OJT) at Red Palm Suite and Restaurant –Villa Kanangka Road Butuan City
April 25, 2015- May 28, 2015
Nature of work:
Receptionist/welcoming the guest.
Food and beverage attendant.
Room attendant.
Assist the kitchen staff.
SKILLS
Guest relation
Trustworthy
Responsible
Motivated
Basic computer
CERTIFICATE RECIEVED
Employees Certificate
Green Sun Hotel, Makati City
July 2018 – January 2019
Employees Certificate
357Steakhouse & Sushi Bar, Surigao City
May 2017 – May 2018
720 hours of On-the-job Training at Le Chef @ The Manor
The Manor, Camp John Hay, Loakan Road, Baguio City
November 25, 2016 – February 13, 2017
360 hours of On-the-job Training at Red Palm Suit & Restaurant
Villa Kanangka Road Butuan City
April 25, 2015- May 28, 2015
Food and Beverage Services (National Certificate II)
CHARACTER REFERENCES
Robert Tilbe Eila Bianka T. Naguit
Former Manager at Le Chef @ the Manor Supervisor at Le Chef @ the Manor
Julito O. Tan, MBA Franco B. Canedo
Practicum Placement Coordinator Owner/Manager at 357 Steakhouse
Surigao State College of Technology 099********
I do hereby certify that the above statement are true, complete and correct to the best of my knowledge and belief.
Jacqueline M. Mosende
Applicant
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