Johnathan Lester

ad0h4s@r.postjobfree.com

TX 972-***-****

SCRUM MASTER

SAFE POPM SAFE SSM

OBJECTIVE

Accomplished and detailed oriented Scrum Master with extensive experience ensuring timely results, leadership and team building. Also offering a strong work ethic equipped with proven adeptness in performing daily tasks. I have expertise and understanding of proposal development,

agile frameworks, infrastructure development while providing growth and development for each

institution.

SKILLS & COMPETENCIES

PROJECT MANAGEMENT AGILE METHODOLOGIES FORECASTING SERVANT LEADERSHIP STRATEGIC PLANNING BUSINESS ANALYSIS AGILE PLANNING COACHING RISK MITIGATION

FACILITATION RELATIONSHIP BUILDING TIME KEEPING

ACHIEVEMENTS

• Supported the product owner in managing customer expectations for project deliverables and managed internal stakeholder communications resulting in a 21% increase in customer engagement with new features

• Assisted in team development while holding teams accountable for their commitments and leveraging organizational resources to improve capacity for project work decreasing the average time to deliver new features by 15%

PROFESSIONAL EXPERIENCE

MCI AUG 2023-CURRENT

SCRUM MASTER (TX) REMOTE

• Perform IT General Controls testing for various clients including test of designs and test of effectiveness on change management, access control, and computer operation processes.

• Perform information and cyber security audits of clients, environment to validate overall security.

• Documented and tracked control weaknesses, developed recommendations, remediation process, completed milestones, and assisted with audit reports

• Facilitated internal training and professional development initiatives while tracking performance and ensuring adherence to internal policies and procedures

• Participate in the preparation of risk assessments, to determine objectives and scope of audits

Tomo LLC JAN 2022-JAN 2023

SCRUM MASTER (TX) REMOTE

• Coach team members on Agile processes and facilitated planning meetings and retrospectives. Maintained task board and produced daily burn down charts.

• Work closely with Product Owners, coordinating product backlog grooming and story estimation.

• Champion Agile concepts & methodologies outside of the software development teams, leading to the adoption of Agile.

• Monitored the project progress and radiated the information to stakeholders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on a daily basis.

• Advocate of scrum framework and company vision within organization

• Maintained storyboards, organized charts within JIRA and influenced best practices to team

• Held retrospective meetings to guide cross functional teams improving future sprints for success

• Mediated conflicts, fostering team and coached individuals improving team dynamics

• Prioritized product backlog for grooming and sprint planning while product owner was absent

• Used Agile Scrum practices to help the development team increase efficiency and output by 76% resulting in 100% of project deadlines met.

JP Morgan Chase MAR 2021-DEC 2021

SCRUM MASTER (TX)

• Leveraged my expertise to raise the bar and worked to ensure our team delivered extraordinary results.

• Helped to clearly define the team's vision, strategy and action plans.

• Continually worked to understand customers, business, and stakeholder needs and implemented solutions to meet those needs.

• Worked with Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning

• Coached and empowered teams to self-organize and grow cross-functionally

• Facilitated distributed project team and all aspects of Agile/Scrum development, including daily stand-ups, iteration and release planning, retrospectives, demos and daily work

• Provided recommendations to Agile Center of Excellence on improving agile processes and practices.

• Supported the product owner in managing customer expectations for project deliverables and managed internal stakeholder communications resulting in a 21% increase in customer engagement with new features

Roundpoint JUN 2020-JAN 2021

SCRUM MASTER (TX)

• Worked to support software engineering teams through Scrum Agile methodologies.

• Maintained an in-depth understanding on risks and coached teams on compliance to minimize operational risks.

• Appropriately utilized team feedback and metrics to identify areas of opportunity and improvement.

• Coached teams to improve collaboration and organization.

• Identified impediments and appropriately worked toward solutions.

• Communicated with leaders across the organization to ensure communication regarding delivery, risks, and opportunities for improvement.

• Coached the team to higher levels of scrum maturity at a sustainable pace helping to improve customer satisfaction by 22%

Treliant Risk Advisors DEC 2014-JUN 2020

PROJECT MANAGER (TX) JAN 2021-MAR 2021

SCRUM MASTER (TX)

• Coached and empowered teams to self-organize and grow cross-functionally

• Planned, moderated and facilitated meetings keeping team honest with processes

• Mediated conflicts, fostering team and coached individuals improving team dynamics

• Instigated and promoted strict guidelines of QA practices and regression testing

• Performed QA and QC reviews on casework to ensure bank policies and procedures were met.

• Ensure the team is kept up to date with current AML issues, trends and typologies.

• Perform management functions including personnel evaluation, coaching, and team leadership.

EDUCATION

Business Administration University Of Arkansas Pinebluff 2005 TECHNICAL

MS Word Excel Waterfall PowerPoint JIRA Kanban Version One Confluence

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