Facility Services Patient Care

** ****** ** #**** *********, MA ***** 774-***-**** ******************@*****.***

Carolina Mercedes

QUALIFICATIONS

Certified Phlebotomy Technician with 120 hours of hospital ER externship experience

Compassionate and understanding to put patients at ease during various procedures

Capable of working with a diverse team to deliver the highest standards of patient care

Able to efficiently multitask and offer attention to details to avoid confusion and reduce risk EXPERIENCE

11/2019 - Present Compass Facility Services Worcester, MA Cleaner

Clean workspaces, common areas, offices, hallways, and bathrooms, sweep, mop, and buff hardwood floors as needed, vacuum carpeted areas and furniture, dust and polish various surfaces, restock bathrooms with supplies, empty trash bins, keep track of cleaning schedule. 01/2014 – 11/2015 Century Homecare Worcester, MA

Home Health Aide

Supported patients by providing housekeeping and laundry services, shopping for food and other household requirements, prepared and served meals and snacks, ran errands, assisted with personal services, such as, bathing, dressing, and grooming. 12/2014 – 01/2016 Harvard House Worcester, MA

CNA

Provided patient comfort by utilizing resources and materials; transported patients; answered patients' call lights and requests; reported observations of the patient to nursing supervisor, documented actions by completing forms, reports, logs, and records. 01/2012 – 11/2014 Prestige Health Care Services Worcester, MA Home Health Aide

Assisted clients with activities of daily living, such as light housekeeping, meal preparation, mobility assistance, post-surgery support, running errands, and more. EDUCATION

Phlebotomy Certificate Peak Medical Academy Worcester, MA High School Diploma Doherty Memorial High School Worcester, MA

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