Client relations/communications
Resume:
Alexa
Garrett
Client Communications
Manager
**** * *********** ****, *** 2505,
Dallas, Texas, 75206
*************@*****.***
Highly motivated individual that brings attention to detail and positivity to any project or task. Proven history of a strong work ethic and mentality to excel. Always looking for ways to add value to my company, employer, and team. Professional Experience
June 2023 - Present Member Services Sales Representative Trophy Fitness Club March 2023 - April 2023 Client Communications Manager KB Consulting LLC January 2021 - February 2022 Cashier Whole Foods
January 2019 - December 2020 Student Worker Rogers State University June 2019 - December 2019 Server/Bartender Cane Rosso Perform front desk operational duties
Sell club memberships
Greet guests with a smile
Available to directly and in real-time connect and communicate with clients. Create appropriate tasks for clients, assign tasks to our team with any pertinent notes and change opportunity to the correct stage/pipeline.
Made sure to give correct information for each photographer's account. Communicate with other team members on clients and questions. Managed transactions with customers using cash registers. Scanned goods and ensured pricing was accurate.
Collected payments whether in cash or credit.
Completed required trainings for consistent improvement of system processes. Ensured quality customer experiences.
Fulfilled daily upkeep office tasks and campus errands. Unlock classrooms before students arrived.
Made copies and crafted projects for professors.
Filed important documents in the right location.
Provided top-notch, hospitable service to guests.
Cared for floor sections, obtained beverage and food orders, ran food items, ensured the proper steps of service were followed.
Tallied receipts, gave correct change, and invited guests to return. Followed established health and safety standards and stayed up-to-date on new company policies and procedures.
Memorized menu items, as items change seasonally and educated guests accordingly. January 2016 - January 2019 Hostess/Server Rib Crib Education
January 2019 - December 2020 Associates in Business Administration Rogers State University, Claremore, OK Spring 2020 Honor Roll
August 2014 - May 2017 High School Diploma Claremore High School, Claremore, OK Graduated with valedictorian status
Key Skills
Promoted onto additional roles of hostess, to go orders, expeditor, filleing in at sister locations as needed, catering events, and bartender. Host: Promptly attended to guests, seating them in an organized manner. Drive-thru Operator: Thoroughly managed customers upon picking up or placing drive thru orders, from taking the orders and submitting payments, to bagging and handling orders based on established standards.
Expeditor: Ensured guest satisfaction by monitoring company time and quality standards for each meal.
Crew Trainer: Instructed newly hired team members on correct procedures for all areas of operation, applicable to host, drive-thru operator, and expeditor. Catering: Loaded and accounted for necessary supplies and food orders onto delivery vans, unloaded and organized settings at events, and served food to guests upon request. Server: Verified complete guest satisfaction during the entire dining experience, paying special attention to detail.
Self-motivated
Upbeat, Outgoing, and Positive
Critical Thinker
Ambitious Learner
Welcomes Feedback
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