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School District Customer Service

Location:
Eugene, OR, 97403
Salary:
50000
Posted:
October 19, 2023

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Resume:

SKILLS

Natural affinity for taking care of people in situations of turmoil and stress

Positivity in the face of adversity

Ability to de-escalate highly emotional and stressful situations while remaining calm and collected

Multi-tasking and works well under pressure and deadlines

Can quickly learn new tasks and information

Flexible in how I am able to work with others which allows me to work with a variety of people in ways that works best for them

Current First Aid, CPR, AED, Epi Pen, Glucagon, and Medication Administration Certifications from Springfield School District

EXPERIENCE

CASE MANAGER ASSISTANT/Clerical EA : Gateways High School (Springfield, OR) 2019 – Present

Data processing and entry in Synergy for students with IEP’s and 504 plans. Inputting attendance, updating student addresses and info. Answering office phones, assisting students in office. Managed school web page, weekly staff newsletter, and school hall reader board. Many projects as assigned using Google Docs, Sheets, Excel, Microsoft Office, Outlook Webmail and Calendar to schedule IEP and 504 meetings. Coordinating with numerous staff members to facilitate meetings. Volunteer Staff Adult Advisor for Sources of Strength program.

CAMPUS MONITOR/HEALTH AIDE : Academy of Arts & Academics (Springfield, OR) 2016 – 2019

Answered phones, entered attendance, dealt with students in the middle of minor to major health conditions/injuries and emotional disturbances with a calm reassuring demeanor and clear thought process. Processed immunizations for school files, researched student conditions and noted for field trips along with packing and sending directions for medication administration and administering medication based on physicians orders. One on one support person for a student with high need levels due to mental and emotional disturbance issues.

EDUCATION

ASSOCIATES OF APPLIED SCIENCE CRIMINAL JUSTICE & CERTIFICATION IN JUVENILE CORRECTIONS: Lane Community College (Eugene, OR) 2013



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