Customer Service Nursing Assistant

Nenita B. Rodriguez

**** **** ******* ****

Jacksonville, Fl 32256

*************@*****.***

Objective: To obtain a challenging career where I could apply and enhance my business and technical expertise and provide the opportunity for professional growth with the company, utilizing my eight years on mortgage experience with the company.

2019 – Present Homewatch Caregivers

Jacksonville, Florida

Duties:

Assisting patient from bed to wheelchair

Supervising patient taking their medication according to medication prescription

Assisting personal grooming

Assisting tube feeding

2013 -2019 Certified Nursing Assistant

Jacksonville, Florida

Duties:

Washing or showering the patient

Dressing and personal grooming

Incontinence care

Assist with eating, mobility and walking and errands

Escorting to appointments, shopping or social outings

Assisting meal preparation

2001 – 2008 Washington Mutual

Jacksonville, Florida

Loan Processor Analysis

Gathering borrower information

Verify loan documents and reviewing file documentation

Knowledge or expertise conforming and nonconforming loans, FRMS, ARMS, Jumbo loans, Fannie Mae and Freddie Mac guidelines, FHA, VA loans

Review loans on active modification

Organize and skillful in handling confidential materials

Correction according to the established procedures and guidelines

Communication effectively both orally and in writing with internal external customers

Perform other departments function, ad assigned

Examined all final documents to ensure the original signatures were used

Skills:

Has expertise clerical customer service, strong decision making skills, Good in oral and written communication (fluent in English and Filipino language) Microsoft Word, Excel, Microsoft, Power Point. Email, Fidelity System, DTS, Database, ALSS, Director and Host.

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