SHEILA BENNETT
***************@*****.*** Brooklyn, NY 917-***-****
Dedicated and results-driven Property Manager with a proven track record of excellence in overseeing all aspects of property management. Experienced in managing both established properties and new construction projects. Adept at optimizing property performance, ensuring compliance with regulatory requirements, and cultivating positive tenant relationships. Strong financial acumen and organizational skills to maintain sound financial health and operational efficiency. Seeking a property management role to leverage my expertise and contribute to the success of a dynamic property management team.
EDUCATION
Rowan University Glassboro, NJ
Bachelor of Science: Business Administration
PROFESSIONAL SKILLS
● Tax credit/Section 8
● Yardi
● Conflict Resolution
● Customer Service
● Financial Reporting
● Microsoft Office
● Payroll & Expense
● Management
● Property Management
● QuickBooks
● OneSite
PROFESSIONAL EXPERIENCE
Community Manager 2022-Current
Related Management – Scatter Sites: 374 Units Far Rockaway, NY
● Plan and manage day-to-day operations for 374 affordable tax credit units, including supervision of site staff and overseeing site operations.
● Handle all aspects of leasing, vacancy management, rent collection, and related functions.
● Collaborate with the facilities maintenance manager to ensure cost-efficient physical improvements and obtain repair estimate bids.
● Create work schedules for supers and porters, monitor work quality, and ensure adherence to schedules.
● Ensure properties comply with company, local, state, and federal safety regulations, investigating and addressing HPD, ECB, and DOB violations.
● Conduct regular unit inspections to identify maintenance and repair issues for compliance.
● Foster a positive tenant environment by addressing requests, questions, problems, and complaints.
● Attend monthly arrears meetings and oversee the collection of monthly rents, late fees, and delinquency resolution, including legal action and eviction.
● Review and improve invoices and purchase order requests.
● Prepare monthly and annual reports on building performance for senior management. Property Manager 2019-2022
Help USA Bronx, NY
● Effectively collaborated with on-site social services partners and local housing authorities, overseeing the Tenant Relocation Project and ensuring timely leasing and recertification of applicants and residents.
● Managed leasing operations, coordinating with internal and external stakeholders to achieve timely move-ins and move-outs, maintained occupancy rates above 95%, and updated information in Yardi.
● Administered all aspects of rent collection, including collecting and scanning rent payments, optimizing contract rents, minimizing arrears, and efficiently handling delinquent accounts.
● Monitored violations, including HPD, DOB, and FDNY, using the Jack Jaffa portal, with the maintenance team preparing to address and resolve violations.
● Led and managed staff, including hiring and supervising property personnel, focusing on training, work performance, attendance, and conducting formal performance evaluations.
● Ensured prompt handling of all maintenance requests, with consistent communication of progress to residents.
● Maintained and had a comprehensive understanding of financial records, including payrolls, rent rolls, accounts payable, annual budgets, and more.
SHEILA BENNETT
***************@*****.*** Brooklyn, NY 917-***-**** Property Manager/Administrative Organizer 2007-2019 East Brooklyn Congregations Brooklyn, NY
Multi-family Property Management
● Managed and prepared monthly profit and loss reports.
● Analyzed fiscal and related organizational systems to develop and implement fiscal control systems.
● Managed the registration process for all conferences and actions for 3,000+ attendees.
● Reviewed all financial transactions, rent rolls, and arrears reports.
● Conducted site visits to inspect vacant units and assessed repairs.
● Monitored and ensured regulatory compliance.
● Managed property operations and onsite manager.
● Oversaw site inspections required for recertification.
● Cultivated and resolved tenant service complaints in a timely fashion. New Construction Management
● Managed applications, screenings, interviews, and closings.
● Worked closely with the construction team to confirm quality assurance.
● Negotiated and secured service contracts for sewer maintenance, snow removal maintenance, and pest control. Financials and Revenue
● Prepared financial audits, payroll, and tax documents.
● Ensured compliance with Unemployment and Worker’s Compensation documentation.
● Created operating budgets and managed expenses.
● Conducted bank deposits and reconciliations.
● Handled billing and collection of dues from member institutions. Community Organizing
● Advanced strategic goals by organizing logistics for actions and assemblies.
● Built and cultivated relationships with community and partner organizations.
● Worked with the Homeowner’s Association to identify leaders and provide support. References are to be Furnished Upon Request