Customer Service Data Entry

Tomika Davis

*************@*****.*** 404-***-****

PROFILE

Dedicated, loyal, goal-oriented, and dependable employee, seeking an opportunity in the Culinary Arts field, to use teamwork, organization, and customer service skills.

RELEVANT SKILLS & KNOWLEDGE

ServSafe: Food Handler certificate (Cert #: 4870133; Valid until Dec. 2023)

ServSafe: Sexual Assault Prevention for Restaurant Employees and Managers (Dec. 2020)

Using appropriate food handling and table setting procedures including:

oWash, dry, and sanitize hands

oWash, roll, and set silverware

Knowledge of various cooking methods including sauté, stir fry, and baking

Knife skills including peeling, dicing and backhand chopping of vegetables, and safe cutting and slicing of meats

Proper use of cutting boards to avoid cross-contaminating food

Good math skills and training in measurement and recipe adjustment

MS Office (Access, Excel, PowerPoint, Word)

Keyboarding/Data Entry; type 37 wpm

RELATED EDUCATION & TRAINING

Augusta Technical College, Augusta, GA

Culinary Arts, Associate Degree, In progress

Culinary Arts, Diploma, December 2018

Catering Specialist, Technical Certificate of Credit, August 2018

Food Production Worker I, Technical Certificate of Credit, May 2018

Prep Cook, Technical Certificate of Credit, Dec. 2017

Administrative Support Assistant, Technical Certificate of Credit, May 2014

Walton Options for Independent Living, Augusta, GA

Certificates of Training: Customer Service Skills, Health and Wellness, Organizational Skills, Janitorial Training, and Gaining Preparedness Skills

RELATED EXPERIENCE

Courtesy Clerk/Cart Pusher, Kroger, Grovetown, GA, February 2020-presently employed

Employee of the Month: June 2020

Greet customers

Assist with putting carts in proper place

Dishwasher and Prep, Chicken Salad Chick, Grovetown, GA, March 2019-November 2019

Employee of the Month: October 2019

Complete detailed prep work such as separating red grapes and white grapes and cutting stems off broccoli for broccoli salad.

Maintain cleanliness of dishware and prep area (keep dishes rinsed, washed, scrubbed, sanitized, soaked the cutting boards in bleach and soapy water in order for them to shine every single day in a fast-paced environment).

Stock inventory on each shelf.

Place Chicken Salad Chick stickers on containers that are face up and in a straight line.

Culinary Arts Student, Augusta Technical College, Augusta, GA, Aug. 2017-December 2018

Training and practicing cooking, knife, banquet, and garde skills

Learning the fundamentals of restaurant operations

Assisting with banquet prep and service for up to 100 guests, including:

oPlacing table cloths on each table, seating cloths on each chair, and tying bows

oServing food for faculty, staff, students, and other customers

oWorking in the dish pit (dishwasher)

oAssisted in working inside of the Banquet Server position while attending Augusta Technical College

oAssisted in working inside of the Back of the House position while attending Augusta Technical College

oAssisted in working inside of the Cafeteria as a Fry Cook, Prep Cook, Grill Cook, Dishwasher, Baker, Breakfast Cook, Lunch Cook, and as a Food Delivery Worker

Customer Service Representative/Server, Pizza Hut, Thomson, GA, Aug. 2003-Aug. 2017

Processed customer orders for dine-in, carry-out, and delivery in computer system

Maintained cleanliness of restaurant

Cashier/Custodian/ Stocker/Produce Clerk, Harlem IGA, Harlem, GA, Oct. 2000-June 2003

Processed customer purchases using electronic cash register and scanning systems.

Demonstrated composure and ability to work efficiently in fast-paced environment in peak hours.

Completed daily balancing for cash, check, debit, credit, and governmental program transactions.

Swept, cleaned restrooms, emptied trash cans, polished tables, mopped floors.

AWARDS

Piney Grove Baptist Church Scholarship Awards, August 2012-January 2014

Thomson NPC Pizza Hut Most Valued Player of the Month, October 2003

Harlem IGA Cashier of the Quarter Award, October 2002-December 2002

Work Education Award, April 2000

Thomson High School Senior Band Award, May 2000

Numerous Thomson High School Band Awards, August 1996-May 2000

Community Based Education Award, April 1999

Broadway Baptist Church Family Life Center Music Ministry Award since May 1998

Furman University Superior Award, March 1998

Springfield Baptist Church Music Ministry Leadership Awards since April 1989

OTHER EXPERIENCE

Percussionist (Volunteer), Sharon Baptist Church, Thomson, GA, August 2017-Present

Play drums for church services early Sunday morning.

Percussionist, Springfield Baptist Church, Thomson, GA, January 1989-May 2016

Play drums for church services early Sunday morning.

Volunteer Custodian, Augusta Technical College, Thomson, GA, March 2007-May 2014

Assisted in cleaning common areas, stocking restrooms, and cleaning floors and tables.

Percussionist/Bass Guitarist, Shiloh Baptist Church, Norwood, GA, January 2009-August 2013

Performed for choirs during the first three Sundays each month.

Student Worker, Thomson High School Work Education Program

Salvation Army Thrift Store, Thomson, GA, October 1999-March 2000

Assisted with stocking merchandise on shelves and hanging up clothing, took out garbage, took donations to the back of the store, and bagged purchases.

Culpepper’s Laundry Mat/Beauty Supply Store, Thomson, GA, January 1999-May 1999

Stocked merchandise, and maintained cleanliness of store.

Custodian/Teacher’s Assistant, Head Start Preschool, Thomson, GA, September 1998-May 1999

Maintained cleanliness of school during job training.

Custodian, Advanced Auto Parts Store, Thomson, GA, January 1999-May 1999

Stocked merchandise, and maintained cleanliness of store.

Custodian, First Baptist Church, Thomson, GA, September 1998-December 1998

Maintained cleanliness in the church on a daily basis.

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