Customer Service Agent
Resume:
Detionne Moore
Boston, MA *****
**********@*****.***
Seeking employment that enhances my work abilities and helps me to grow and be successful in life. In return you will receive a motivated and supportive team player that brings strong organizational and communication skills to the table
#readytowork
Authorized to work in the US for any employer
Work Experience
Concierge Agent
Tillingers Concierge, Inc. - Boston, MA
April 2017 to December 2019
I'm responsible for carrying out estate duties, such as meeting and greeting people, handling keys, parking management, mail distribution, and any other task that may make things easier for residents. Service agent
Enterprise Holdings - Boston, MA
September 2017 to February 2018
Clean the interior and exterior of vehicles for rent. Driver
New England auto delivery - Boston, MA
July 2017 to September 2017
Transport cars from one location to another.
Security guard / concierge
K-9 Mercantile protection - Boston, MA
November 2015 to June 2017
Peacefully greet customers, patients or residents. Overlook surveillance cameras and maintain peace order and safety in the establishment assigned. Barback
Taste on the Fly - Boston, MA
June 2012 to July 2015
Stock cabinets or serving areas with condiments and refill condiment containers.
Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning. Clean up spilled food or drink or broken dishes and remove empty bottles and trash. Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service. Baggage handler
Flight Services & Systems - Boston, MA
June 2011 to August 2012
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts. Maintenance assistant
YMCA - Boston, MA
May 2009 to July 2009
Maintain a clean establishment
Education
Middle school education
Skills
• Punctual (5 years)
• Team player (5 years)
• Front Desk
• Guest Service
• Customer Service
• Construction Experience (3 years)
• Customer Care (7 years)
• Communications (8 years)
• Car Wash
• Security
• Surveillance
• Cleaning Experience
• English
Assessments
Customer Focus & Orientation — Highly Proficient
December 2019
Responding to customer situations with sensitivity Full results: Highly Proficient
Workplace English — Expert
December 2020
Understanding spoken and written English in work situations Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Able to lead by example Experience being a role model for my peers and younger
children
Able to communicate with Able to follow directions in others in a team environment complete assigned tasks Punctual Ability to work unsupervised
Team player Quick learner
Contact this candidate