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Customer Service Administrative Assistant

Location:
Plainfield, NJ
Posted:
October 18, 2023

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Resume:

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

SAMIR SANZ

PLAINFIELD, NJ 07062 917-***-**** ad0gdl@r.postjobfree.com Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Mail Management

Customer Service

Process Optimization

Google Docs

Web Browser Software

Meeting Minutes

Program File Distribution

SEPTEMBER 2022-OCTOBER 2023

Cash Transit Armed Guard Loomis Armored US Moonachie, NJ Exceptional customer service.

Detailed theft, access violations, and other incidents with reports to boost success of future criminal or civil remediation.

Underwent and maintained firearms certification in compliance with state laws and organizational standards.

Resolved customer complaints and disputes to maintain satisfaction and loyalty.

MARCH 2021-AUGUST 2022

Administrative Assistant Orion Broadband Solutions Plainfield, NJ Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Restocked supplies and placed purchase orders to maintain adequate stock levels.

Executed record filing system to improve document organization and management.

Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

JULY 2018-MARCH 2021

Aviation Ordnanceman US Navy, USS Theodore Roosevelt San Diego, CA Serviced aircraft guns and rockets and assembled and tested air-launched guided missiles.

Worked closely with crew members in intense, quickly changing and dangerous environments.

Scanned documents and saved in database to keep records of essential organizational information.

Sorted documents and maintained organized filing process. Added documents to file records and created new records to support filing needs.

EDUCATION

LANGUAGES

Maintained ongoing communication with relevant departments to confirm accurate data delivery.

FEBRUARY 2023

Associate of Arts: Business Administration And Management American Military University, United States

Relevant Coursework Business Administration & Finance 3.6 GPA

Spanish Club Member

JUNE 2018

High School Diploma

Plainfield High School, Plainfield, NJ

Spanish

Full Professional



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