Customer Service Event Specialist

Toni Cabrera

**** *. ******* #**

Chicago, Illinois 60639

773-***-****; ad0gd0@r.postjobfree.com

Objective;

To obtain a position within a growing company that allows me to utilize my excellent customer service skills while actively seeking opportunities to advance. Employment History;

Custodian

Chicago, IL. 06/2019-present

● Performing routine maintenance tasks such as heavy cleaning of floors; bathrooms ; walls; glass and removal of rubbish. Additionally, notifying management of needed repairs or incidents that needs immediate attention. Crossmark Niles, Il. 1/2014 – present

Event Specialist

● Builds and maintains rapport with store personnel to effectively meet the company and clients objective.

● Demonstrate my passion for the products and accessories that I am promoting.

● Engage and interact with the consumer in a professional manner to create confidence in their purchase of the promoted product.

● Prepare and submit all expense reports, as well as the reports for that days demonstrations.

Truman College, Chicago, Il. 8/2007 – 5/2009

Receptionist

● Performed multiple office tasks, such as word processing, faxing, filing, processed and distributed mail and interoffice mail.

● Managed the office telephone communication system a 30 line switchboard.

● Handled inquiries and requests for information from faculty, staff and students and directed them to the appropriate personnel.

Brice/Stewart Enterprises, Chicago, Il. 10/2003 – 3/2006 Administrative Assistant

● Responded to an average of 50 to 60 customer inquiries per day, problem solving with company scripts.

● Maintained the office database, produced reports using Microsoft Office Programs. Banner Personnel, Downers Grove, Il. 3/2002 – 7/2003 Customer Service Representative

● Answered inbound calls for marketing research. And accurately entered the order information for the clients.

● Utilized Microsoft Word in all correspondence for clients and staff.

● Handled customer transactions in a timely manner, while ensuring that services were rendered.

Education:

Robert Morris University, Chicago, Il. 2016 to present Medical Assistant

Certifications:

Food handlers: july 3,2016 -2019

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