Marketing Analytics Customer Service

CYNTHIA VOGT

**** ********* ****** ****** ******, MISSOURI 63304/ ************@*****.***/ 317-***-****

OBJECTIVE

I am a dependable, hard-working individual that wants to help others succeed in their journeys. Reliable and patient with everyone. Have a positive spirit and eager to learn.

EXPERIENCE

Member Experience Associate

Club Fitness/ Sep 2022-Current

Providing Customer Service to the members of the club

Promoting memberships to new members and the amenities offered at the club

Maintaining a clean environment for members

Engaging with members to effectively help with billing, sales transactions, and building interpersonal relationships

Daycare Teacher

Early Childhood Center / 2016-2019, 2020- August 2022

Teach children from infants to 5 years old fundamental developmental learning skills

Organize and plan lessons for the year

Create enjoyable atmosphere the children can learn in

Time Management for the daily tasks by adhering to the curriculum and taking creative responsibility

Coach

Jumpbunch of Indianapolis / 2018-August 2022

Instructed children on how to do 70 different sports and activities

Promote positivity throughout the class while also teaching specific drills

Coach fundamental skills through fine motor skills and gross motor skills

Helped with marketing and promoting of the business with demonstration days

Thrive Coordinator

Beech Grove Meadows Assisted Living / 2019-2020

Encouraged and motivated daily movement of the elderly living at the facility

Planned events (birthday party, assisted living week, holidays)

Generated and conducted a calendar of weekly activities and games

Performed daily activities to ensure the elderly were having the desired categories meet (mental tasks, physical tasks, spiritual, nutrition)

EDUCATION

University of Indianapolis

Bachelors: Psychology

Minor: Human Biology

Concentration: Pre-Physical Therapy

AWARDS AND ACKNOWLEDGEMENTS

CPR/First Aid certified

Planned 107 year old birthday parade with fire department included

Planned all events for assisted living week with concerts, themed days, horse visits

Helped on marketing for Jumpbunch

Certified through Coursera authorized by Google for Foundations of Digital Marketing and E-commerce

Certified through Coursera authorized by Google for Think Outside the Inbox: Email Marketing

Certified through Coursera authorized by Google for Attract and Engage Customers with Digital Marketing

Certified through Coursera authorized by Google for From Likes to Leads: Interact with Customers Online

Certified through Coursera authorized by Google for Assess for Success: Marketing Analytics and Measurement

Certified through Coursera by Google for Make the Sale: Build, Launch, and Manage E-commerce Stores

Certified through Coursera by Google for Satisfaction Guaranteed: Develop Customer Loyalty Online

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