Management Services Quality Assurance
Resume:
Fabian P. C de Vaca
Apt B
Albuquerque, NM 87112
ad0g7q@r.postjobfree.com
RESUME
Profile:
Performs a variety of tasks consistent with the experience and abilities of the individual. May counsel with clients individually, conjointly, or in groups. Provides or participates in consultation, in-service training, and education programs. Assists in quality assurance activities. Participates in program planning and development. Maintains client records. Assists with orienting new staff. Performs other necessary administrative tasks and related work as Pgrm Manager. May also provide case management services, participate in research and program evaluation activities, and perform protective service investigations. I have 15 yrs in assisting the public and a variety of agency’s with forms for different sectors as well as training within the Judicial System. I like to keep a well lit personality to keep the customers attention. While focusing on the material I'm required to pitch to the customer as a Business Owner.
Experience:
Program Director/Coordinator. 2018-2023
Provide primary case management services to clients enrolled in DD Services.
Assures an annual plan for each enrolled individual is developed and reviewed.
Attends the annual plan meeting and either participates in the development of the annual plan or is responsible for the development of the annual plan depending upon which services the individual is enrolled in. Coordinates and assists with the authorization of program services for enrolled clients based upon established service standards and administrative rule.
Ensures entry, exit, and transfers from within comprehensive services are in accordance with established administrative rules.
Ensures associated enrollment(s) into the Department’s payment and reporting systems are complete.
Monitors services and supports for individuals enrolled. Assesses clients for possible eligibility for crisis services and conducts planning and monitoring of crisis services as appropriate. President/Ceo- FABULOUS SOLUTIONS, INC. 2016-2017
* I trained and developed managers. We would work in big box retailers for ex. Walmart’s, Sam’s Clubs and Costco’s. Providing sales for Directv, At&t and Centurylink at a Kiosk within these stores. I would send employees to Taos, Espanola, Santa Fe, Bernalillo and Las Vegas, NM. I would conduct 1st, 2nd and 3rd round interviews on a daily basis. Conduct Payroll on a weekly basis for all my employees.
Judicial Specialist- State of new mexico 2003-2014
* Demonstrate a level of expertise which leads other employees to seek out for direction and assistance. I identify ways to improve techniques and procedures used to perform the job. I check my own work for errors and deficiencies, or problems. I Recommend and implement techniques for continuous quality improvements. I gather information to encourage two-way communication. I tend to organize lengthy written communication to enable easy understanding for the customer.
Records Manager III State of new Mexico — 2002-2003
* As a records manager I provided security storage and access to records of different entities for all divisions of the Taxation and Revenue dept. I was designated as the head Liaison officer to cooperate with, assist, and advise the departments with any questions concerning file retention and archives. I was in charge of form design and microfilm duplication in our dark room. I supervised and directed on site shredding and dumpsite burial for sensitive documents. I served as acting manager for the retrieval unit in the absence of the Manager.
Education:
* Capital High School-Diploma “2001”
* University of Phoenix 2006-2007
* TVI1
Skills:
Trainer, for Handle with Care (Verbal/Hands on)
Lvl II certified Security
Educated and experienced with Microsoft Powerpoint, Microsoft Word, Excel, Microsoft Access. Create spreadsheets and formulas. Ten key adding machine.
References:
Roderick Thompson Attorney at Law 505-***-****
John Baca Work/friend 505-***-****
Charles Archuleta Madrid Bail bonds 505-***-**** Appreciate You,
Fabian C de Vaca
ad0g7q@r.postjobfree.com
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