Customer Service Data Entry

JINSHA SREEPAL

Contact: ********

Address: Doha, Qatar

Email: *************@*****.***

PERSONAL STATEMENT

A committed and responsible individual with both academic and professional qualification wishing to pursue a career in administration assistant, accounting assistant and data entry in hi tech business environment while uplifting personal skills and competencies. SKILLS AND COMPETENCIES

Skills

Excellent customer Service

Negotiating Skills

Language skills

Ability to meet deadlines with accuracy

Ability to learn and adapt rapidly

Leadership and team spirit

Attention to details

Language Skills

English (Spoken & Written)

Hindi (Spoken & Written)

Malayalam (Spoken & Written)

Computer Literacy

Microsoft 360 and Outlook – Efficient

ACADEMIC QUALIFICATION

Bachelor of Commerce – B com (Calicut University, Kerala, India) WORK EXPERIENCE

ASSOCIATED BUILDERS, Kannur, Kerala, India.

Designation: Administration Assistant

Period: February 2021 to April 2023

- Preparation of Quotations

- Handling email correspondence and responding in timely manner

- Filling and managing documents

- Inventory management and placement of orders

- Handling customer queries over the phone

OSCAR SHIPPING LINE LLC, Bur Dubai, Dubai, U.A.E. Designation: Customer Service Officer

Period: August 2018 to September 2020

- Preparation of Cargo notices

- Handling documents and corresponding for task of pre alerts to consignee

- Receiving and requesting rates and preparing quotation

- Preparation and sending invoices

- Handling email correspondence and receiving/ responding to customer queries over the phone

ROBERT ALLEN MIDDLE EAST LLC, Al Quoz, Dubai, U.A.E Designation: Administration/ Accounts Assistant

Period: September 2015 to November 2017

- Requesting and preparation of quotations

- Inventory management and placing orders for keep the inventory smooth

- Reservation of goods and preparation of couriers

- Preparation of job orders

- Handling emailing correspondences and telephone calls

- Preparation of invoices, handling payments by way of maintaining office petty cash, cheque collection, cash vouchers

- Document controlling

- Follow up on queries and quotations in a timely manner PERSONAL DETAILS

Gender : Female

Nationality : Indian

Marital Status : Married

Passport No: R 6083570

Visa Status: Husband visa

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