Data Entry Customer Service

Dula Cufurovic

602-***-**** ********@***.***.

Summary of Qualifications

To obtain an Office/Clerical position in which my customer service, data entry, personal, clerical office skills will contribute to greater office efficiency and productivity. Dedicated, competent, and detail-oriented individual with the capacity to go beyond what is expected and achieve company goals. Enthusiastic and motivated to learn new skills and solve complex problems. Computer proficient with Microsoft Office.

Experience

Bank of America – Data Entry Clerk

06/2000-05/2019,Phoenix, AZ

Oversaw start-up, operations and shutdown procedures.

Compiled, sorted and verified the accuracy of data before it entered

Located and corrected data entry errors

Maintained logs of college students, small businesses and travel airlines.

Loaded machines with required input or output media such as paper, cards, and disk

Compared data with source documents, or re-entered data in verification format to detect errors

Stored completed documents in appropriate locations

Located and corrected data entry errors, or reported them to supervisors

Carefully reviewed all work performed to ensure accuracy and timely transmission.

Prepared reports for incoming and outgoing shipments for warehouse workers to pull or pack.

Required ability and great responsibility to be accurate with quantities.

Demonstrated team work by communicating with coworkers through MS Outlook.

Reviewed and verified data such as: age, name and addresses of customers

Ensured application of special procedures for handling, storing, packaging and shipping retrograde material.

Scheduled surface pickup, delivery, or distribution of products or materials.

Maintained accounting records of property disposal activity.

Performed corrections on errors and exception documents.

Reviewed and verified quantities received against bills of lading, contracts, purchase requests and shipping documents.

Inputted client information into company database and Excel spreadsheets

Maintained accurate documentation and prepared necessary reports for collaborating agencies

Provided clerical support, assisting with faxing, filing, mailing and copying projects

Education

High School Diploma: Bosna, Hercegovina

Maricopa Skill Center – Certificate of Vocational Training

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