Customer Service Representative, Project Management

Teri J. Guion

626-***-**** *********@*****.***

Skills

Planning, Operations, Customer and Client Relations, Conflict Resolution, Project Management, Event and Meeting Planning, Travel Planning, Sales Design, Production Coordination, Budgeting, Contract Creation, Scheduling Talent Acquisition, Hiring, Training, Employee Conflict Resolution, Driving, Problem Solving, Trouble Shooting, Financial Planning, Bookkeeping, Reservations, Content Writing, Editing, Data Entry, Staff and Transportation Dispatch Education

California State University Bachelor of Arts - Business Marketing Ongoing Education in Sales, Customer Service, Planning, Project Management and Leadership Experience

November 2017 to Present

Driver Uber - Las Vegas, NV

Almost 9,000 rides without an accident. Specialized in providing a safe and courteous driving experience for my riders with an emphasis on customer service March 2019 - December 2021

Technical Support Specialist Asurion - Las Vegas, NV Client was AT&T Communications. Specialized in Customer Service, Technical Support, Problem Solving and Sales to attain a positive client experience July 2017 - March 2019

Customer Service Representative C3 Customer Contact Channels - Las Vegas, NV Client was United Healthcare and LA Care. Specialized in Customer Service Support, Problem Solving and Conflict Resolution to attain a positive member experience July 2012 - June 2017

Director of Operations TT Solutions - Excel Transportation - Los Angeles, CA Responsible for the day to day operations of the company, including Operations, Hiring, Training, Client Services, Contracts and Budgets

October 1992 - July 2012

Direction of Operations SES - Special Events Services - Los Angeles, CA Responsible for the day to day operations of the company, including Operations, Hiring, Training, Client Services, Contracts and Budgets

References Upon Request