Experience

TAMAJER HARRIS

Network Field Engineer/CO Technician/FLM

773-***-**** ad0fw0@r.postjobfree.com Romeoville, IL 60440 I am a Results-oriented professional with 22 years of experience and a proven knowledge of Telecommunications, Transport and VOIP Systems and Cabling, Installation and configuration of services. Aiming to leverage my skills to successfully fill the Telecommunications Specialist, CO Technician, FLM, Field Equipment Engineer role at your company. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

Network Field Engineer

BLACKBOX/META, Dekalb, ILLINOIS

December 2022 - Present

Responsible for ordering gear, patch cables, fiber optics, hardware and network plug ins to be installed in customer spaces.

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Dispatch Contractors to install network gear, run patch cables, insert fiber optics, power up and test gear at customer site.

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• Responsible for verifying Contractor's work and completing Closeout package

• Implemented and supported new technologies within infrastructure environment.

• Collaborated with department leaders to assess near-and long-term network capacity needs.

• Secured network systems by establishing and enforcing policies and defining and monitoring access. Evaluated and recommended new computer network equipment and technologies to boost productivity and efficiency.

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Interacted and negotiated with vendors, outsourcers, and contractors to secure network products and services.

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• Configured and optimized networks to connect various front-end and back-end components.

• Worked with vendors and internal support teams to update and patch network systems infrastructure.

• Conducted research on network products, services, and standards to remain abreast of developments. Network Field Engineer

AMPCUS/VERIZON CONTRACTOR, Rolling Meadows, ILLINOIS June 2022 - November 2022

• Worked with vendors and internal support teams to update and patch network systems infrastructure. Interacted and negotiated with vendors, outsourcers, and contractors to secure network products and services.

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Ordered materials including patch cables, fiber optics, network transport equipment, plug ins and hardware.

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• Dispatch contractors and equipment to customer sites for installs. As part of Management team I was responsible for verifying Contractor installs, equipment verification and the completion of closeout packages.

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• Collaborated with department leaders to assess near-and long-term network capacity needs.

• Reported network operational status by gathering and prioritizing information and managing projects.

• Prepared technical proposals for leadership team to add modern technologies to network.

• Troubleshot and resolved simple or complex issues utilizing reference materials.

• Produced timely metrics based on required management platforms.

• Developed plans and budgets for network equipment replacement.

• Developed and implemented solutions for network problems. FLM Field Engineer

LEDCOR/LTS, Chicago, IL

January 2018 - June 2022

Working from Customer provided SOW and or MOP's, to Install, Rack and Stack and coordinate installation of Transport, VOIP and new or modified hardware, software, or programming modules of Telecommunications and Data systems.

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• Access VOIP and new or modified Telecommunications and Transport systems for maintenance or repair. Consult with Customers, Administrators or NOC Engineers to identify business and technical requirements for proposed system modifications or upgrades.

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Work with Network Operation Center and Network Engineers to Install, Cable and Fiber Equipment. Load Configurations and Integrate equipment and devices.

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Document user supported activity, such as system failures, corrective actions, resolution status, and completed equipment installations and Closeout Packages.

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• Implement or perform preventive maintenance, backup, or recovery procedures.

• Perform Site Audits to determine physical configuration, such as device locations and cabling pathways.

• Monitor and analyze system performance, such as network operations, security, and capacity. Provide support by diagnosing network and equipment performance and implementing technical or procedural solutions.

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Test and evaluate hardware and software to determine capacity, efficiency, reliability, and compatibility to be integrated with existing systems.

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Telecommunications Specialist/CO Technician

AT&T, Chicago, IL

February 2001 - August 2016

Test circuits and components of Telecommunications and Transport equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.

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Test newly installed or updated Telecom and Transport equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.

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Repair or replace faulty equipment such as defective and damaged telephones, cabling, switching system components and associated equipment.

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Analyze test readings, computer printouts and trouble reports to determine equipment repair needs and required repair methods.

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Request support from Network Operation Centers when on-site procedures fail to resolve installation or maintenance issues.

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Assemble and install Telecom and Transport equipment such as data and telephone communication lines, cabling, switching equipment, wiring frames, power apparatus, computer systems, and network equipment.

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Run fiber or cabling between components and to Demarc, connecting them to ports from outside or underground cable access.

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• Route and connect cables and lines to switches, switchboard equipment, and distributing frames.

• Install updates and software and or provide requested features.

• Perform routine maintenance on equipment.

Education

Skills

Certifications

High School Diploma

Rezin ORR High School, Chicago, IL

August 1988

• Project Management

• Project Manpower Management

• Project Maintenance

• Organizational Systems

• Technical Direction

• Trained Central Office Technician AT&T

Trained FLM Technician and Equipment

Engineer ( Telecom, Transport and VOIP

Services)

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Certified in Ciena, Infinera, Nokia, Cisco and

several other Technologies.

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• CISCO Installations

• Network Installation

• Hardware Installation

• Journeyman Electrician AT&T/IBEW

• Journeyman Telecom Specialist AT&T

• CDL-A Drivers License

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