Customer Service Office Operations
Resume:
Peggy Erickson
Blaine, MN *****
ad0fus@r.postjobfree.com
PROFESSIONAL Vast experience in Customer Service. Excellent reputation for solving problems SUMMARY and improving customer satisfaction. Dedicated Retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Work Experience
School Van Driver
Lorenz Bus Service - Blaine, MN
June 2023 to Present
I pick up students from their home and bring them to school in the morning and then I go home for approximately two hours and in the afternoon I pick them up from school and bring them home. I am responsible for keeping the vehicle clean inside and out, and keeping it filled with gas. Work History Owner/manager of Operations
Blaine Super USA Inc - Blaine, MN
February 2006 to August 2022
Maintained and processed invoices, deposits and money logs. Completed payroll for employees and maintained detailed records of procedures. Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
Established QuickBooks accounting system to reflect accurate financial records. Organized and carried out proactive month-end, quarterly and year-end processes. Reported financial data and updated financial records in ledgers and journals. Calculated deductions and processed payroll for employees. Verified postings to ledgers to confirm accurate entry and account balances. Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy. Verified accurate recordkeeping processes, reducing financial inconsistencies. Supported operations by communicating with customers, filing documents and managing data. Investigated daily variances and corrected errors to resolve discrepancies. Diminished financial discrepancies and managed monetary transactions. Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
Store Manager
Casey's general store - Blaine, MN
February 2004 to January 2006
Ran store. Managed 16 employee's; scheduled, hired, fired, trained. Held monthly meetings to keep staff updated. Daily books, counted money intake from previous day and did daily deposits, cig count, ordering. Managed daily occurrences.
Care Cab driver
Care Cab - Saint Cloud, MN
January 2002 to January 2004
Received nightly faxes with drop off and pick up locations. Organized the most convenience route from these details. Picked up and dropped off autistic children to a Mpls school. Waited for pick up time then drove them home. Headquarters was stationed in St Cloud but all driving was in the suburbs and Mpls. Education
High School Diploma
Blaine Sr High - Blaine, MN, US
2001
Skills
• SKILLS Excel, Word, QB payroll, order for Sales Growth whole store, manage all Complex Problem-Solving
operations of the gas station, 40 Thrive Under Pressure years of customer service Approachable and Outgoing experience, I have built up a good Payroll Preparation cliental. Income Statements
Leadership and people skills Managing Employee Relations Strategic Planning Expertise in Customer Service
Change and Growth Management Administrative office operations Operational Analysis Business operations proficiency Advertising Initiatives
Intuit QuickBooks
Accounts Payable and Accounts
Receivable
Supplier Relations
Human Resources Oversight
Contact this candidate