TECHNOLOGY & PROJECT INFORMATION MANAGEMENT

Accomplished IT and Project Management professional boasting 25+ years of success in orchestrating complex technical initiatives for government, Fortune 500, and educational sectors. Armed with a plethora of certifications including PMP and Organizational Change Management, I specialize in advancing operational efficiency, system, migration, and disaster recovery solutions. My expertise spans data center optimization, strategic technology integration, and lean project execution, marked by a history of enhancing system productivity, reducing costs, and ensuring sustainable, innovative outcomes. A USMC Veteran adept in leading high-performance teams to deliver technology-driven solutions on time and within budget.

KEY COMPETENCIES

Customer Relationship Management Strategic Technology Planning Contract Negotiation Vendor Management

Information Systems Audits Security & IT Operations Business Continuity Data Center Construction/Operations

Data Center Efficiency/Sustainability Organizational Development/Planning Recruiting, Training & Coaching

LAN/WAN, VoIP & Video Systems Lean Project Management

PROFESSIONAL CERTIFICATIONS & EDUCATION

Project Management Professional (PMP) Lean Six Sigma Green Belt ITIL Certification v3

Inactive Certified Information Systems Auditor (CISA) Certified Organizational Change Manager

Certified Data Center Professional (CDCP) Certified Data Center Specialist (CDCS) Green Associate (GA) Business Administration, National-Louis University, McLean, VA

PROFESSIONAL AFFILIATIONS

Member, Project Management Institute USMC Veteran Honorable Discharge

PROFESSIONAL EXPERIENCE

Kimball Hill, LLC, Owner/Operator, Germantown MD April 2019 – Present

Offered cutting-edge alternatives to traditional cable and satellite TV, resulting in substantial cost savings for residential customers. Specialized in customized solutions incorporating platforms like YouTube, Netflix, Hulu, HBO Now, Sling, and more.

Key Accomplishment: Established small business helping local community

XLA, Inc., Project Manager, College Park Maryland, May 2018 – March 2019,

Engineered the Design of the ICAM/PIV system for the National Archives and Records Administration (NARA), enhancing identity verification and security protocols. Streamlined authentication and credentials management, bolstering overall security posture.

Key Accomplishment: Contributed to NARA security posture

Amazon Web Services (AWS) Program Manager, Herdon Va, September 2013 - May 2018

AWS Program Management. Oversaw AWS operations and infrastructures, enhancing efficiency and effectiveness across the platform. Data Center Upgrades. Managed the retrofitting of legacy Data Center Control Systems, optimizing electrical and building functionalities. Site Selection Leadership. Directed new Data Center site selection and planning, ensuring al

Key Accomplishment:

TelliCo Consulting Group, Inc., Owner/IT Consultant, Oxon Hill, MD, January 2002 – August 2013

Delivered telecommunications, project management, business continuity planning, voice systems maintenance, and bill auditing services to diverse clientele such as the National Guard Bureau and Smithsonian Institute. Led and contributed to projects ranging from the build of Network Operations Centers and Data Centers to the integration of WAN, PBX, and video conferencing networks. Below are the projects that TelliCo Consulting Group, Inc. managed. The following are contracts I participated in:

National Archives and Records Administration (NARA): January 2006 – August 2013

Stakeholder Collaboration. Partnered with stakeholders to enhance environmental control systems, optimizing heating, cooling, and electrical functions. Facilities Management. Led design, installation, modification, and repair tasks, ensuring a safe and operationally efficient environment. Cabling Expertise. Managed and evaluated CAT 6E and fiber cabling systems, ensuring compliance with professional, departmental, and TIA standards. Infrastructure Oversight. Supervised the design, selection, and configuration of computer racks, UPS, CRAC, and generators, guaranteeing balanced loadings and standard compliance. Team Collaboration. Worked regularly with local teams, including IBM and Lockheed Martin, to bolster the computer room’s operability, safety, and security. Performance Assessment. Conducted thorough evaluations and provided electrical design solutions, enhancing facility performance and safety. Standard Adherence. Ensured all operations and installations met and exceeded the established operational, professional, and industry standards, driving operational excellence.

Key Accomplishment: Delivered the National Archives Continuity of Operations Data Center.

Smithsonian Institute: February 2005 – November 2005

Designed a secure Network Operations Center (NOC) within a high-volume LAN/WAN environment.

Key Accomplishment: Designed the Smithsonian Network Operations Center (NOC).

College of Southern Maryland: February 2002 – December 2004

Designed video conferencing network for classrooms with DS-3, ISDN, and satellite capabilities. Provided Voice and LAN implementation support, including provisioning of facilities.

Key Accomplishment: Upgraded the College of Southern Maryland to state-of-the-art telecommunications infrastructure.

National Guard Bureau: August 2001- January 2002

Devised a comprehensive strategy for relocation and upgrade of NOC, VOC, and CERT. Identified user requirements (wiring, PC, telecom), researched alternatives, prepared financial analysis, and presented management proposals, securing buy-in for implementation of new telecommunications technology and systems. Incorporated disaster recovery and business continuity into the network architecture.

Key Accomplishment: Designed state-of-the-art Training infrastructure for the National Guard Bureau servicing all US National Guards.

EON Corporation: August 200-1 February 2002

Eon Corporation, formally known as TV Answer, is a wireless communication company with patented technology for transmitting and receiving data messages in a wireless network. Served at IT manager responsible for all internal Corp. IT Services.

Key Accomplishment: Served to reduce costs while providing needed IT expertise.

MetroMedia Fiber Network/Abovenet Communications, Director of ISX Operations, Mclean VA, 2000 – 2001

Managed Data Center Operations of over 100 thousand square foot data center space and performed Project Management for data center construction for this leading provider of end-to-end optical network and Internet infrastructure solutions. Supervised and mentored a technical team, maintained solid working relationships with internal/external customers and vendors, and ensured service levels were within requirements. Successfully headed construction activities of new state-of-the-art Internet Exchange facilities (ISX) in Seattle and Boston. Supervised installation of LAN/WANs, routers, switches, hubs, and cabling, including patch panels, fiber, CAT6, raised floor, customer cages, and computer racks. Developed work plan, staffing, and resource allocation for each phase of the project. Created a disaster recovery plan. Monitored infrastructure development and worked closely with construction project managers on computer room construction, project schedules, negotiation of construction, and project changes. Ensured goals were accomplished within the timeframe and budget. Influential in the development of regional and global ISX operational strategies.

Key Accomplishment: Significantly reduced operational expenses by using techniques such as leasing rather than purchasing desktop equipment, entering site agreements, and other similar actions.

Alyeska Pipeline Services Company, Network Manager, Anchorage AK, 1998 – 2000

Project Oversight. Directed 3 business units of the Trans Alaskan Pipeline, including 12 pump stations, an 800-mile $300MM fiber optic network, and a $14MM modernization project. Network Security Management. Established and maintained network security protocols, including voice, DNS, mail, intrusion detection, and file-level security, ensuring optimal safety and privacy. System Monitoring. Implemented 24x7 system monitoring and comprehensive Service Level Agreements (SLAs), ensuring efficient and uninterrupted operations. Network Delivery. Successfully delivered a $20MM network and accompanying $300MM fiber project, enhancing the pipeline’s communication infrastructure. Telecommunications Migration. Led the transition of the Alaska Pipeline telecommunications system from Novell to Windows NT client/server environment, streamlining operations and enhancing efficiency. Disaster Recovery. Developed and implemented robust disaster recovery plans and policies, ensuring business continuity and data protection. SLA Establishment. Crafted SLAs with AT&T, CTG, and SAIC, integrating incentives and penalties to enhance service delivery and accountability. Team Development. Enhanced team performance through comprehensive training and development initiatives, boosting efficiency and effectiveness.

Key Accomplishment: Delivered systems to achieve 99.99% availability, drastically reducing response time and operating costs.

MCI, 911 Engineer and Local Service Delivery Manager, Pentagon City VA, 1996 – 1998

Directed delivery of all facility-based local switches & market expansions. Served as liaison between sales and line organizations for new codes and switches into new markets. Obtained contracts/agreements with local municipalities and LECs. Launched MCI Local Service for most major cities, coordinating all launches with MCI sales personnel across the United States. Developed and implemented emergency 911 systems in multiple cities nationwide, requiring close collaboration with 911 state, county, and PSAP staff. Planned and designed network, ordered facilities, secured contracts, and performed thorough system testing. Designed MCI 9-11 networks for high availability and continuity assuring public safety.

Key Accomplishment: Launched MCI Local Service for major cities, coordinating all launches with MCI sales personnel across the United States.

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