Misty L Blackwell

WOODSTOCK, GA 770-***-**** ad0fn9@r.postjobfree.com

Summary

Energetic achiever with experience in supporting Sales Operations, IT, Finance, and Data initiatives, including Data Quality, Process Improvement and BI, Data Visualization and Reporting, Automation and Data Governance.

Core Competencies

●Advanced MS Access and Excel experience

●Quality Assurance

●Proficient in Oracle

●Complex SQL

●Salesforce

●User Acceptance Testing

●PowerBi

Professional Experience

Army Corp (Lake Allatoona) 2023 – Current

Volunteer Park Attendant

●Maintain order with Army Corp rangers and police to enforce federal laws and research issues

●Execute and modify guest reservations

●Process payments for reservations and annual passes

●Implement departure and arrival procedures

●Customer service and complaint resolution

Randstand Technologies (Intelsat) 2021 – 2023

Data Analyst I

●Cultivate an active and beneficial existence between IT, Finance, and Inventory to produce a clean dashboard

●Utilize Service N to produce device and model templates

●Isolating valid and compatible data in various databases from prior acquired companies

●Fabricate a Service NOW environment for current and future assignments

●Resolve missing and incorrect data resulting in more production views and reporting.

●Exhibit research findings to management, IT, and engineering teams

●Write advanced SQL queries

●Relational and Non-Relational databases

Softworld (Dollar General) 2021 – 2021

Data Analyst

●Resolve inventory issues and produce quicker reporting for research resolutions

●Produce weekly and on demand carrier shipping reports by utilizing Access Database and Expo Data center to Research and validate charges for Ocean, Rail, and Semi transporting and distribution

●Execute Accrual weekly and monthly statements

●Expose cargo and transit anomalies

●Generate accounts payable payments and records

Pyramid Consulting (UPS Corporate) 2019 –2020

Data Analyst

●Increase Sales performance by utilizing KPI dashboards

●Develop SQL and maintain the integrity of multi-level Access Databases

●Automat Excel and PowerPoint reports and presentations

●Obtain data from PowerBI for reporting and research. Data Warehouse and UPS DRIVE research and data retrieval

●Execute deep analysis and exposing the system and manual discrepancies

●Utilize Salesforce Analytics Cloud, Database management, Data Center, Pivot Tables, V-Lookup, Excel Report Automation

●Design and documenting billing and transaction process improvement

●Perform Quality Assurance analysis

AT&T Mobility 2013 –2018

Sales Performance Reporting Lead / Analyst

●Increase sales by implementing metric dashboards. Dash (target audience: 2,700 internal employees) and Compass (target audience: 600 external partners).

●Project presentation of Timeline and Entity Relationship Diagram using Lucidchart.

●Project liaison and Data controller.

●UAT and resolution discovery on 140+ metrics and 38 filters reducing production errors and launch delay.

●HQ & Sales communication SQL for research and sales presentations.

●Present Sales quarterly review to HQ and Sales management team.

●Design Sales performance key and mandate standards.

●Sales Bonus discrepancy SME research and resolution.

●Tableau data mining and report creation

AT&T Mobility 2010 –2013

Financial Analyst I

●Business to Business revenue reconciliations and statistics.

●Implemented 12 simultaneous projects to increase the visibility of data & requirement process flows.

●ROI identifier and controller via SharePoint for 125 Pay Site.

●Created a multilevel database in Access and provided training for use.

AT&T Mobility 2004 –2010

Accountant / Accountant II

●Managed 165+ AT&T Dealer Principals exceeding $100K per month in equipment payments.

●Detect fraud transactions and Authorized Retailer fraud schemes.

●Isolate potential revenue loss within merging companies.

●General Ledger construction and monthly reconciliation of financial transactions within company database, AT&T finance, and financial institutions.

●Restructure company takeover Cingular and AT&T Wireless.

●Merging reporting and data governance projects while completing 88% within the targeted closing date.

●42 monthly and 6 quarterly reconciliations.

●Create and execute standard and accrual journal entries in Oracle

●Performed account and tax audits on customer billing daily and BAN/CTN level.

●Analyzed and reconciled wireless transaction discrepancies between billing and switch systems.

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