Office Manager II

Vivi Alsafouri

**** ****** ***. ******, ** ***** 214-***-**** / *************@*****.***

Experienced Sales Executive with a specific set of skills that provide positivity and profitability for your company

Degree: Texas Christian University BS in Political Science and BA in Business Administration

EXPERIENCE

Account Sales Executive Schneider National - Dallas, TX Jun. 2022 to Jun. 2023

●Achieved sales goals and net revenue month over month and helped other team members to reach their goals

●Developed account planning strategies, sales opportunities, accounts with growth potentials, and seeking new customers

●Maintained a mutually prosperous partnership with customers by always communicating and escalating any challenges that arise and offered best possible solutions

●Built a strong book of business by always adding to my pipeline promising long term valued customers

●Recognized to be the closer for of the month, best on the team, and a received a light award for being a team player

Product Manager Arjo Huntleigh - Malmö, Sweden Mar. 2020 to Aug. 2020

●Managed new product portfolio of medical beds, lifter, slings, bathtubs, and hygiene products by performing analysis andsales goals

●Identified key competitors core messaging, features, price, strength/weaknesses, and assessed their overall competitiveness

●Based on market assessment, I proposed “Go to Market Plan” for specific product launches, which included how to accentuate product strengths, overcoming challenges and limitations in the marketplace

●Displayed models of healthcare products, such as hospital beds, lifters, medical chairs, etc. for people to test so they feel more confident purchasing specific products

●Provided product demonstration and support

●Communicated between sales, marketing, and support team to improve customers’ experience

Refugee Liaison UN Higher Commissioner for Refugees Malmö, Sweden April 2017 to Dec. 2019

●Translated between refugees and different government agencies from English to Arabic, moderate in Swedish

● Helped “new-comers” Feel at ease and understand the Western culture and develop a plan to germinate a healthy relationship with the community

Director of Sales/Product Development HNJ Inc.- Irving, TX. Oct. 2011 to May 2015

●Directed all sales activities, including the E-Commerce Division, of jewelry product lines to large, national retailers including: Zales, Kays, Jared, JCPenney, AAFES, Kohl’s, and Home Shopping Network

●Met with existing and potential buyers, presenting new merchandise ideas and marketing concepts.

●Developed next generation merchandise by reviewing sales reports and shopping customers and competitors

●Communicated with external and internal cross functional departments to ensure complete understanding of each department’s responsibilities for each project including merchandise specifications, deadlines, and allocated budgets

●Attended domestic and international trade shows, generating product development ideas in preparation for evolving trends

Buyer/International Relations Saffoury Paper Tissue Manufacturing- Damascus, Syria Sept. 2009 Sept.. 2011

●Reviewed and negotiated prices on new machines, labor contracts, raw materials, and spare parts for the factory

●Analyzed sales, warehouse inventory, and production reports to ensure optimal efficiency for the entire manufacturing process

●Visited international suppliers to verify proper execution of financially significant orders

●Advised the Board of Directors, Engineers, and International Suppliers on all new purchases and contracts

●Attended trade shows in the Middle East, Asia, and Europe to meet with prospective buyers and suppliers

Merchandiser/Product Development Samuel Aaron International Jewelry Co. New York, NY Sep. 2006 to July. 2009

●Partnered with model makers and other factory staff to ensure model and sample quality while catering to customer specifications and ensuring target retail price points were met

●Conducted Model Work Sheet analysis prior to samples being placed into production to ensure accurate finished gram weight, diamond quality, profit margins, and retail price points

●Reviewed product specification documents ensuring proper labor costs, gem pricing, and quality to verify competitive pricing, and desired gross profit margins were obtained for the company and the client

●Prepared all merchandise for each sales team member according to their customers’ requests, needs, and a particular project

Account Manager/Sales Representative MGM, Coloron, & Gold LLC. Jewelry Co. -LA, CA Jan. 2001 to July. 2006

●Merchandised and conducted meetings with buyers on regular basis to show new merchandise, requests, assortment voids, and recommendations

●Reviewed open order reports and communicated with production team to ensure delivery deadline

●Managed overall product rollouts, collaborating with production and quality control teams

●Filled-out all proper customers documentation such product worksheet information

●Oversaw the day-to-day operations in the Dallas office

Assistant Buyer Zale Corporation Irving, TX Feb. 2000 to Dec.2000

●Met with vendors and assisted buyers in selecting the right product mix such as: core products and other occasions and holidays such as Christmas, Black Friday, Valentine’s Day, Mother’s Day, Father’s Day, etc.

●Prepared and presented reports on product performance for line-review categorizing current, best-sellers, discontinued, “Brilliant Buy” in quantity and dollar amount

●Entered data of all product information, writing, placing, and tracked orders

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