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Human Resources Operations Director

Location:
Middletown, PA, 18020
Salary:
Open
Posted:
October 17, 2023

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Resume:

THOMAS A. SMITH, JR.

**** **** **** ****: 610-***-****

Bethlehem, PA 18020 Email: ad0fjn@r.postjobfree.com Cell: 610-***-**** SUMMARY

Reliable Human Resources professional with extensive background in Employee Relations, Safety, Team Building, Labor Relations and facility operations. Excellent facilitation skills complemented by effective problem solving and communication skills. Team focused manager with proven effectiveness in building and fostering a positive productive work environment. Dedicated professional who relates well to all levels within an organization and with customers. PROFESSIONAL EXPERIENCE

LEHIGH COUNTY CONFERENCE OF CHURCHES, Allentown, PA 2004-2014 Operations Director-Responsible for the implementation of employee policies and guidelines for 30 plus employees which included the following:

• Administered the hiring, employee development and termination process.

• Monitored Staff Development and Training.

• Addressed General Harassment, Sexual Harassment, Work Place Safety and Discrimination

• Negotiated Employee Health, Dental, Life insurance, unemployment and Worker’s compensation benefits.

• Negotiated property and liability insurance contracts. COLUMBIA GAS TRANSMISSION, Easton, PA 1995-2002

Field Services Team Leader-Provide leadership to a group of 8 hourly employees by mentoring the concepts of teamwork through the effective use of team meetings and employee feedback. Managed operations including budgeting.

• Fostered a team environment with staff through training and coaching resulting in an increase in productivity and reduction of regulatory fines.

• Increased relationship between community landowners and company by effective and timely response to service inquiries and proactive trouble shooting, minimizing regulatory intervention.

• Created and implemented work plans to develop consistency with team, measuring project completion goals while decreasing operational cost. 2

Thomas A. Smith, Jr. Home: 610-***-****

4050 Ross Road Cell: 610-***-****

Bethlehem, PA 18020

Senior Safety Consultant, Coatesville, PA

Provided mandatory safety training and coordinated facility inspections as required by company policies and regulatory agencies.

• Effectively complemented monthly safety and health training sessions, resulting in significant reduction accidents which included first aid, emergency response, confined space, hazcom and lockout/tag out.

• Oversaw required inspections of natural gas facilities on an annual basis resulting in the reduction of operational incidents.

• Established monthly electronic safety newsletter for area employees providing occupational and vehicular accident statistics and recommendations for accident prevention.

Human Resources Representative. Coatesville, PA

Assisted Human Resources consultant in everyday employee related issues such as hiring, benefit coverage, worker’s compensation, absenteeism, H.R. policy changes, disciplinary issues, safety and reorganization.

• Provided counseling to problem employees affect by drug and alcohol related issues minimizing employee attrition.

• Prepared annual Affirmative Action Program for the disabled.

• Coordinator, for United Way Campaign resulting in 98% employee participation. EDUCATION

Industrial Management, Northampton Area Community College, Bethlehem, PA Re-engineering Human Resources Processes, Towson State University, Lancaster, PA PROFFESSIONAL DEVELOPMENT

Fundamentals of Occupational Safety

Team Building Training

Firing, Layoffs and Unemployment Compensation Course Micro-Soft Word, Excel, Power point

MILITARY

Honorable Discharge, United States Air Force



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