Large Loss Customer Service
Resume:
JACK CARTER
ad0fis@r.postjobfree.com
St. Louis, MO 63128
INSURANCE PROFESSIONAL
Qualified Senior Claims Adjuster with demonstrated history of working in the Property, Large loss, Commercial, claim Industry. In Addition, I have Risk Management Experience working with excess carriers for reporting and tracking loss for SIR payments.
EXPERIENCE
*Senior Resolution Manger
Gallagher Bassett
12/2021- 09/2023 Clients include several large Arch Diocese’s and Municipalities across the country. Licensed in several states, Texas Home State DHS in place.
Excellent professional verbal and written communication skills with commitment to providing excellent customer service
Investigate and analyzes claim information to determine extent of liability.
Familiar with a variety of field concepts, practices and procedures
Handled claims in a cost-effective manner and ensured timely issuance of disbursements; referrals to excess carriers as needed.
Proficient computer & typing skills - working knowledge of MS Office: Word, Excel and Outlook
Analytical and proactive claim handling skills
Addressed fraud indicators and refer files to SIU for further investigation.
Monitored vendor performance and controls expense costs.
Assisted with several special projects.
Willing to work hybrid schedule
*Desk Adjuster / File Review
Crawford / Contractor Connection
10/2016-12/2021
Large Loss / Complex File review for US and Canada insurance providers.
Proficient computer & typing skills - working knowledge of MS Office: Word, Excel and Outlook
Analytical and proactive claim handling skills
Addressed fraud indicators and refer files to SIU for further investigation.
Monitored vendor performance and controls expense costs.
*Desk Adjuster
Allianz and Fireman’s Fund
05/2014-10/2016
Various policies, including Farm and Ranch Commercial and Personal Lines. Analyze insurance policies and other documents to determine insurance coverage.
Investigate and analyzes claim information to determine extent of liability.
Familiar with a variety of field concepts, practices and procedures
Handled claims in a cost-effective manner and ensured timely issuance of disbursements; referrals to excess carriers as needed.
*TPA Claim Examiner
American Family
05/2012-2014
On site at Regional Office in St. Joesph Mo,
Claims Adjuster for American Family personal lines policy and endorsements. Settled RCV damage and content claims.
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