KR
PROFESSIONAL
SUMMARY
Sophisticated and
hardworking individual with
excellent multitasking
abilities. Coordinates with
insurance companies and
expedites claims processes.
Respectful and dedicated with
great attention to detail.
Excellent work ethic and
exemplary time management
skills.
REFERENCES
Wellness One of South
Bergen Manager
Lea- 201-***-****
Professional Physical Therapy
Manager
Elyce- 201-***-****
EDUCATION
Kearny High School
Diploma earned 6/2013
KRISTINA RIVERA
*****************@*****.***
EXPERIENCE
MEDICAL CODING & BILLING RECEPTIONIST • WELLNESS ONE OF SOUTH BERGEN • 9/2020 – 6/2021
• Communicated with insurance companies regarding the updates in invoices.
• Interpreted medical terminology in order to translate it into the coding software.
• Reviewed patient charts and identified discrepancies in the medical documentation.
• Accurately assigned ICD and CPT codes to patient medical records.
INSURANCE SPECIALIST RECEPTION • PROFESSIONAL PHYSICAL THERAPY • 8/2015 – 8/2017
• Provide prior authorization assistance as well as claims assistance, including billing and coding instructions to physicians.
• Interact with internal departments as needed to resolve any issues or discrepancies related to insurance.
• Calculated patient financial responsibility based on insurance benefits and policy limits.
• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
RECEPTIONIST • H&R BLOCK • 7/2013 – 8/2015
• Operate multi-line telephone to forward calls, provide information, take messages, or schedule appointments.
• Receive payments and record receipts for service.
• File and maintain records.
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