Deepak Kumar Sharma

** ******* ******** ********, ** R3T 5W2 Email: ad0fd7@r.postjobfree.com Cell: 431-***-****

OBJECTIVE: SEEKING A PART-TIME POSITION IN CUSTOMER SERVICE

HIGHLIGHTS OF QUALIFICATIONS

Currently enrolled in the Client Service Specialist program at MITT

One year of office employment experience plus four years of volunteer experience

Sincerely enjoys interacting and engaging with customers and offering helpful service

Takes pride in professionalism; values productivity and accomplishment for a job well done

Quickly adapts to a variety of computer software programs and databases

Willing to work a variety of shifts in evenings, overnights, weekends, and holidays

RELEVANT EXPERIENCE

Customer Service Skills

Eager to approach customers and inquire how I can provide best service

Completed a class in Professional Telephone Skills to be able to provide utmost quality service

Received instruction on client service excellence, including matters such as respectful workplaces,

generations, cultural considerations, and team building

Studied courses in conflict resolution; handled conflict and confusion with tact and respect

Inventory Skills

Physically fit and able to lift 50 lbs safely; able to stand on feet for long hours

Excellent attention to detail when completing documents that require accuracy

Committed to completing responsible documentation with respect for confidentiality

Office and Computer Technology Skills

Completed studies in a wide variety of computer applications, including programming, networking, and security

Performed troubleshooting and solved technical problems with calm curiosity

Developed business communications using Microsoft Word and presentations using PowerPoint

EMPLOYMENT HISTORY

Office Assistant St. Farid International School, Punjab 2022 – 2023

Teacher’s Assistant in Chemistry, St. Farid International School, Punjab 2022 – 2023

Biology, and Physics

VOLUNTEER HISTORY

Eco Club – Tree Planter Punjab State Council for Science and Technology 2019 – 2022

Social Club and Literacy Club Sacred Heart Convent School, Punjab 2018 – 2022

EDUCATION & TRAINING

Client Service Specialist Diploma MITT, Winnipeg, MB 2023 – Present

Computer Programming/Operating Assistant Guru Hargobind ITI, Punjab 2022 – 2023

Super Medical Secondary School St. Farid International School, Punjab 2021 – 2022

References Available Upon Request

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